Mixed feedback on customer service; some praised staff for being helpful and friendly, while others reported poor service and lack of assistance.
Product Selection
Customers noted a good variety of boots and clothing, but many expressed disappointment over limited sizes and trendy, overpriced items.
Pricing
Prices were generally viewed as fair, with some customers finding great deals, while others felt items were overpriced compared to competitors.
Store Experience
The store was described as clean and well-organized, but some customers mentioned overcrowding and long wait times.
JD
Justin Duhon
Jan 22, 2026
5.0
Had a great experience tonight. The entire staff. 1/21/26. From the moment we walked in the door we were greeted and helped. Then Bianca went above and beyond to help us find just the right stuff, searching online and later finding the last pair in the back. Even at the end when they were closing, we were their last customers and they all stayed patient and helpful. Great job to the crew and I hope their management gets a chance to see this review. Keep it up!
KR
Kim AC Rowden
Jan 3, 2026
4.0
They have a lot of good stuff but there are a LOT of trendy and overpriced items. Maybe I'm too picky? Very few traditional, leather-soled boots.
FR
Francky Rubio
May 14, 2022
4.0
Great selection of boots and cowboy wear....wish they had more of a selection of cowboy hats!
Ariat Outlet specializes in the Ariat brand, offering a range of clothing, shoes, and boots.
Where is Ariat Outlet located?
Ariat Outlet is located at 8300 Arroyo Circle, Unit B010, Gilroy, CA 95020, USA.
What are the regular store hours for Ariat Outlet?
The store is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Ariat Outlet require proof of COVID-19 vaccination or have fully vaccinated staff?
No, Ariat Outlet does not require proof of vaccination, and the staff is not fully vaccinated.
Can I pick up my online order in-store at Ariat Outlet?
Yes, Ariat Outlet offers in-store pickup for online orders, but does not provide delivery services.
Is Ariat Outlet accessible for wheelchair users?
Ariat Outlet does not have wheelchair accessible seating or restrooms.
Which nearby stores could I visit while shopping at Ariat Outlet?
Nearby stores include Adidas for sportswear and shoes, The Children's Place Outlet for children's clothing, and Locker Room by Lids for hats and retail items.
Are there dining options near Ariat Outlet for a meal or snack?
Yes, nearby dining options include Erik's DeliCafe, a sandwich shop and delicatessen, and Applebee's Grill + Bar offering American cuisine and a bar.
Which other clothing stores are near Ariat Outlet at the Gilroy Premium Outlets?
Nearby clothing stores include Charlotte Russe, GUESS Factory, DKNY, Lacoste, and Polo Ralph Lauren Factory Store, perfect for a varied shopping experience.
What payment methods does Ariat Outlet accept?
Ariat Outlet accepts credit cards, debit cards, and mobile NFC payments. It does not require cash only and does not accept paychecks.
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