Columbia Factory Store

Reviews

• TR

  Teresita de jesus Velazco ramirez

  Nov 10, 2025
  1.0
  I was in this store over the weekend, and it was terrible. An unfriendly employee served us; she was Latina, like many of us. She rudely pretended not to speak Spanish and stared at us the whole time. I asked for another American woman to serve us, and unlike this one, she was kind and gave us a coupon, which the other woman didn't do. The service was also quick. This store is visited by thousands of people who travel there just to shop and spend their money. We are foreign tourists and deserve quality service. You need to talk to your employees; we all deserve to be treated with dignity. For now, I won't be visiting this store again. Estuve en esta tienda el fin de semana, terrible una empleda poco amable nos atendio, era latina igual que muchos de nosotros, finjio no hablar español de forma grosera y nos miraba todo el tiempo, yo pedi que otra mujer americana nos atendiera a diferencia de esta mujer, la chica fue amable y puso un cupon en nuestra compra cosa que la otra mujer no hizo y la atencion fue rapida, esta tienda es visita por miles de personas que viajamos ahi solo para comprar dejar nuestro dinero, somos turistas extranjeros y merecemos una atencion de calidad. Deben de hblar con las empledas todos merecemos trato digno por lo pronto de mi parte no visitare esta tienda mas.
• MM

  MoonBeat

  Jul 12, 2019
  5.0
  Really well-organized, clean store and a nice selection with fair prices. I wish they stocked plus sizes for women but other than that, I was able to find everything I needed. An employee named Adrianna assisted me with finding the right raincoat for an upcoming trip and she was very friendly and helpful.
• DB

  David Becerra

  May 23, 2019
  5.0
  Great clothing store .

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