Sunglass Hut

Reviews

• KR

  Kari Ramirez

  Jan 18, 2026
  1.0
  My experience wasn’t the best. I went in excited to buy a pair of sunglasses and they ended up charging me first and after, I saw that the lady was cleaning the display ones that I had tried on and putting them in the bag for me. I told her, “I am not getting a new pair?” She said that they no longer had any of those in store. I told her, well the display ones are scratched. She told me that since I had purchased the warranty, I could go in and exchange them another day when they have them in store. I left confident with this information. I returned about 1.5 weeks later and they told me that I was unable to do such thing. I showed them my receipt and turns out, they never added the warranty to my purchase after I had said yes to it. So here I am, with a scratch paid of Ray bans… It’s rough to accept this since I have a minimum paying job and was truly looking forward to owning something nice.
• BS

  brandon sanchez

  Dec 14, 2025
  5.0
  Manager and Alejandra were extremely helpful. Was told originally that if I wanted to exchange my Oakley metas I had 30 days to do so cause I was unsure of how I was gonna like the fit on my face. After a few test fits indoors i wasn’t a fan of how they looked on me so I took them in within the 30 days I was told and the manager said that since they were opened I can’t return them but as I told them I was told I could then the manager approved the exchange for a pair of ray ban metas. Great overall!
• JS

  Jane Stark

  Jun 20, 2025
  1.0
  The customer service at this specific branch is disappointing—unlike other locations, which have been great. At this one, staff act like you’re going to steal something, and trying to exchange an item is a hassle due to all the misinformation. I went to another branch near Macy’s, and the experience there was completely different—professional, helpful, and smooth. Even that branch acknowledged that this location doesn’t have the best reputation. It says a lot when another store has to speak up about their sister location.
• KC

  Katlyn Cooley

  Apr 21, 2023
  5.0
  Everyone here was amazing! Supremely helpful and exceptionally patient, kind and gracious. I’ve been here many times and never before been so informed as I was here today! Genuine opinions given, which is all I ask, surplus knowledge shared and as previously mentioned- very patient. Will always come back here! Everyone is fabulous!
• LV

  Lizbeth Villicana

  Dec 14, 2022
  5.0
  Store is amazing lots of variety good prices lots of discounts Jose Hernandez is one of the best salesman if you ever need help with anything or any questions

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