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Madewell

4.2
(25 reviews)

Business Details

706 West Shaw Avenue, Fresno, CA
93704, United States
(559) 226-1285

About

Clothing StoreWomen's Clothing StoreShoe StoreFashion Accessories StoreMadewell
Hi, we’re Madewell and we believe that good days start with great jeans. Women’s and men’s denim is at the core of the brand, and we also offer everything you want to wear with an amazing pair of jeans, from easy tees and timeless outerwear to classic footwear and must-have bags.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksNot available

Location

Madewell
706 West Shaw Avenue, Fresno, CA
93704, United States

Hours

Reviews

4.2
25 reviews
5 stars
19
4 stars
1
3 stars
0
2 stars
0
1 star
5
  • JG
    Jennifer Gray
    Jan 26, 2024
    1.0
    Absolutely one of the WORST experiences I have had. I walked in with my daughters and was immediately looked up and down by employee Keith as if I had zero business being in the store. The stares continued and we felt completely judged and discriminated against by all the employees there. Kara the associate also stared continually in addition to Keith who continued to give an attitude and laugh. We could hear them talking about us and turning and laughing. While my daughter was trying something on, they stared at us while outside the dressing room and when we stared back Keith walked by and said something to my daughter negatively. He then took a hanger and threw it in a box right next to where she was standing. When leaving, I asked for his name as well as the managers and was told he was the manager as well as Susan. I later called and asked to speak to Susan and Keith answered. When I asked to speak to her he said she was with a customer. I asked when her shift was over and he would not tell me. I asked when her next shift was he also would not tell me and said they aren’t allowed to give out schedules. It should not matter how someone is dressed or if they are perceived to fit whatever image Madewell is trying to cater to. Implicit bias is a very real thing and their staff should be better trained on providing quality customer service. No employee especially a manager should ever laugh, judge, stare, or talk about customers. Do better Madewell.
  • SN
    Serra Naiman
    May 10, 2021
    5.0
    Everyone in this store was so kind and so incredibly helpful!! Delaney (I hope that was her name, that’s what the receipt says!!) helped us the whole time and was amazing!!
  • BK
    Britt Kangaroo
    Oct 26, 2019
    1.0
    30 day return policy stinks. Can't even do store credit. Will not shop here again.

Frequently Asked Questions About Madewell

What are the store hours for Madewell at Fig Garden Village?

Madewell is open Monday to Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM. Holiday hours vary, with early opening on some days and closures on others.

Does Madewell at Fig Garden Village offer in-store pickup?

Yes, Madewell offers in-store pickup for orders.

Brand Certified Facts from Madewell

Madewell partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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