Hi, we’re Madewell and we believe that good days start with great jeans. Women’s and men’s denim is at the core of the brand, and we also offer everything you want to wear with an amazing pair of jeans, from easy tees and timeless outerwear to classic footwear and must-have bags.
I love this store so much. I am a petite woman and I barely can find jeans that are short enough for me because they are usually sooo long. 🙄 This changed though when I went to Madewell a couple days ago and another petite woman by the name of Giselle helped me out, she helped me find jeans that are perfect my petite self. She was able to relate to my struggles and made me feel so comfortable. I am looking forward to coming back and enjoying more experiences at this store! ☺️
JG
Jennifer Gray
Jan 26, 2024
1.0
Absolutely one of the WORST experiences I have had. I walked in with my daughters and was immediately looked up and down by employee Keith as if I had zero business being in the store. The stares continued and we felt completely judged and discriminated against by all the employees there. Kara the associate also stared continually in addition to Keith who continued to give an attitude and laugh. We could hear them talking about us and turning and laughing. While my daughter was trying something on, they stared at us while outside the dressing room and when we stared back Keith walked by and said something to my daughter negatively. He then took a hanger and threw it in a box right next to where she was standing. When leaving, I asked for his name as well as the managers and was told he was the manager as well as Susan. I later called and asked to speak to Susan and Keith answered. When I asked to speak to her he said she was with a customer. I asked when her shift was over and he would not tell me. I asked when her next shift was he also would not tell me and said they aren’t allowed to give out schedules. It should not matter how someone is dressed or if they are perceived to fit whatever image Madewell is trying to cater to. Implicit bias is a very real thing and their staff should be better trained on providing quality customer service. No employee especially a manager should ever laugh, judge, stare, or talk about customers. Do better Madewell.
SN
Serra Naiman
May 10, 2021
5.0
Everyone in this store was so kind and so incredibly helpful!! Delaney (I hope that was her name, that’s what the receipt says!!) helped us the whole time and was amazing!!
What are the store hours for Madewell at Fig Garden Village?
Madewell is open Monday to Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM. Holiday hours vary, with early opening on some days and closures on others.
Does Madewell at Fig Garden Village offer in-store pickup?
Yes, Madewell offers in-store pickup for orders.
What types of clothing does Madewell specialize in?
Madewell focuses on women's denim and related apparel, including tees, outerwear, footwear, and bags.
Is Madewell accessible for customers using wheelchairs?
Yes, the store has a wheelchair-accessible entrance.
What payment options are accepted at Madewell in Fig Garden Village?
Madewell accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
What customer services does Madewell provide?
Services include denim trade-in, one-on-one styling, and in-store pickup.
Are there any popular dining options near Madewell at Fig Garden Village?
Yes, nearby options include The Habit Burger Grill and Starbucks, great for grabbing a meal or coffee before or after shopping.
What other clothing stores can I find near Madewell at Fig Garden Village?
Nearby clothing stores include The Laundry Room and J.Jill, as well as lululemon Fresno and Ariat, offering a diverse range of fashion options.
Are there any furniture or home goods stores near Madewell?
Yes, Purple and Lovesac are nearby furniture stores where you can explore home goods.
Where can I find courier or shipping services near Madewell?
UPS Access Point locations are close by for convenient courier and shipping services.