Brand Certified
JCPenney
4.2(2516 reviews)
Certified by JCPenney • Mar 01, 2026
Business Details
555 E Shaw Ave, Fresno, CA
93710, United States
Certified by JCPenney • Mar 01, 2026
(559) 224-8330
Certified by JCPenney • Mar 01, 2026
https://www.jcpenney.com/locations/ca/fresno/clothing-stores-fresno-ca-1932.html
Certified by JCPenney • Mar 01, 2026
About
Certified by JCPenney • Mar 01, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Fresno, CA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Mar 01, 2026
Hours
Certified by JCPenney • Mar 01, 2026
Reviews
4.2
2,516 reviews
5 stars
1,364
4 stars
589
3 stars
328
2 stars
95
1 star
140
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with customer service, with some employees praised for their helpfulness while others were reported as rude or unprofessional.
Product Variety
Customers appreciate the wide selection of products available, including clothing, shoes, and home goods, often noting good deals and quality.
Store Conditions
Several reviews mention issues with cleanliness, particularly in the bathrooms, and long wait times at checkout due to understaffing.
Sales and Promotions
Many customers enjoy the sales and promotions offered, highlighting the value for money and the effectiveness of using coupons.
- LGLittle billy GuyFeb 1, 20265.0I found everything I needed. And the customer service with fantastic
- VBvenancio barelaJan 24, 20261.0Bought a pair of pants here within the week lost the receipt. They wouldn’t even give me an exchange for the exact same pants without having a receipt. I’ll never shop at JCPenney‘s again. And this is why they’re gonna go out of business they’re unrealistic in their expectations.
- ELEsperanza LJan 15, 20265.0Es enorme :3 encuentras mucha variedad
- JGJoseph De La GarzaJan 11, 20264.0Alot of amazing things to buy like boots , shoes , pants, and jackets the jackets keep you very warm on cold nights .
- RGRating GuyJan 6, 20265.0Je to dobre vybavený obchod s širokým výberom oblečenia pre mužov, ženy aj deti, topánok, kozmetiky a ďalších praktických vecí. Priestory sú priestranné a prehľadné, čo uľahčuje nákupy, a personál je zvyčajne ochotný pomôcť s výberom. Je to skvelé miesto, ak hľadáš všestranné produkty za rozumné ceny na jednom mieste.
Frequently Asked Questions About JCPenney
What are the operating hours for JCPenney in Fresno Fashion Fair?
JCPenney in Fresno Fashion Fair is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does JCPenney offer curbside pickup and free shipping?
Yes, JCPenney offers free shipping and curbside pickup options for your convenience.
What types of products can I find at JCPenney Fresno?
You can find a variety of kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
Which brands are available at JCPenney Fresno?
JCPenney carries national brands along with private labels such as Liz Claiborne, Okie Dokie, St. John's Bay, and Arizona.
What payment methods are accepted at JCPenney Fresno?
JCPenney accepts American Express, Discover, Mastercard, Visa, and payments by check or debit card; cash is not required.
Is the JCPenney store in Fresno accessible for individuals with disabilities?
Yes, the store has a wheelchair accessible entrance and public restrooms available.
Where is JCPenney located in Fresno?
JCPenney is located at 555 E Shaw Ave in the Fresno Fashion Fair mall, Fresno, CA 93710.
Are there any cosmetic and beauty supply stores near JCPenney Fresno?
Yes, nearby are SEPHORA inside JCPenney, Perfumerie, Bobbi Brown Cosmetics at Macy's, and Sephora store at the mall, perfect for beauty shopping before or after visiting JCPenney.
What shoe stores can I find near JCPenney Fresno?
Nearby shoe stores include Stride Rite, Shiekh Shoes, Kids Foot Locker, Vans, Journeys, and Buckle, providing a great selection for the whole family.
Are there dining options close to JCPenney Fresno?
Yes, you can visit nearby restaurants like Five Guys, Surf City Squeeze, Cinnabon, Mrs. Fields bakery, Hot Dog on a Stick, and Auntie Anne's Pretzels Fashion Fair Mall for a quick bite or dessert during your shopping trip.
Brand Certified Facts from JCPenney
JCPenney partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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