Nordstrom Rack, the off-price division of Nordstrom, Inc., serves up fashion at a fraction for the whole family and your home—and has for 40 years. Find the best brands and top trends (many straight from our Nordstrom stores), all up to 70% off! We’re your style-deal destination—whether you shop any of our 200+ stores or online.
Many customers noted that the store was messy and disorganized, impacting their shopping experience.
Customer Service
While some reviews praised friendly staff, others reported poor customer service and negative experiences with returns.
Selection and Pricing
Customers appreciated the variety of items available and the good prices, though some felt that prices were higher than expected for a discount retailer.
Shopping Experience
Overall, shoppers enjoyed the thrill of finding deals but expressed frustration with the store layout and organization.
WD
wil deduv
Nov 23, 2025
4.0
I love the deals at the Rack, but I've deducted a point for it being so messy. it's really a shame that customers have no respect and treat the place like a bargain basement. The Rack needs more employees to keep the place tidy and looking classy, even if it means fewer deep discounts.
JP
John Pickett
Oct 29, 2025
1.0
Tried to take some shoes back to Nordstrom rack without the receipt just to get an exchange in size. And the checkout person explained that they couldn't do that because they couldn't possibly know if I stole them or not. So it seems they go with the assumption that you stole it. Isn't that wonderful for retail establishment? No store credit. No exchange in size. Just we have to assume you stole it.
BG
Becca Gard
Sep 20, 2025
5.0
Friendly staff all around, Fatima was especially helpful!
SS
sventek
Sep 19, 2025
4.0
This is an off-price department store (they buy large volumes of branded goods for cheaper, typically over-produced, excess). Pretty large selection of items, just don't expect them to be organized like a full priced retail store. Had trouble finding basic women fit t-shirts here. Overall pretty good selection of items for a fun and worthwhile shopping experience.
Price guide:
Kurt Geiger gladiator shoes $89.87(RRP 165)
Jordan brand kids 2 piece shirt/shorts set $19.97 (RRP 44)
Jordan brand kids 2 piece set long sleeve/pants $19.97 (RRP 50)
Nike kids 3 piece shirt/jumper/pants $36.97 (RRP 65)
Nike kids 2 piece T-shirt/pants $36.97 (RRP 65)
Free wifi available. Restroom available.
MM
Mike Maciolek
Sep 1, 2025
4.0
Very nice selecting. Some stuff very pricey still.
Frequently Asked Questions About Nordstrom Rack at Palladio
What is Nordstrom Rack at Palladio and what type of products does it offer?
Nordstrom Rack at Palladio is the off-price division of Nordstrom, offering fashion for the whole family and home with discounts up to 70% off on top brands and trends.
What are the store hours for Nordstrom Rack at Palladio?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, Sunday from 11:00 AM to 7:00 PM, with special holiday hours and some closures.
Does Nordstrom Rack at Palladio offer in-store pickup or delivery options?
Yes, Nordstrom Rack at Palladio offers in-store pickup service.
What payment methods are accepted at Nordstrom Rack at Palladio?
Accepted payment options include Afterpay, American Express, Android Pay, Apple Pay, Cash, Check, Contactless Payments, Discover, Mastercard, Samsung Pay, and Visa.
Where is Nordstrom Rack at Palladio located?
It is located at 440 Palladio Parkway, Folsom, CA 95630, United States.
Can you shop for men's, women's, and children's clothing and shoes at Nordstrom Rack at Palladio?
Yes, the store offers apparel and shoes for men, women, and children, including accessories, handbags, and more.
What are some dining options near Nordstrom Rack at Palladio?
Nearby dining options include Toby Keith's I Love This Bar & Grill, Iron Horse Tavern, Mas Taco Bar, Red Robin Gourmet Burgers, Flame and Fire Brazilian Steakhouse, and Starbucks.
Are there any entertainment or recreational places close to Nordstrom Rack at Palladio?
Yes, nearby entertainment includes Dave & Buster's Folsom arcade and SeaQuest Folsom aquarium and nature reserve, which make great stops before or after shopping.
Where can I find wellness and beauty services near Nordstrom Rack at Palladio?
Nearby wellness and beauty spots include Massage Heights Folsom, The Barber Lounge, Living Impactfully, Humminglow Aesthetics Lounge, Serenity Spa and Soul Yoga, Illusions, One Eleven Hair Co, BK Lashes Salon & Spa, Tammie's Hair Studio, and Hair by Michelle.
How can I contact Nordstrom Rack at Palladio for more information or assistance?
You can call them at +1 916-850-4505 or email traci.eichenhofer@nordstrom.com for assistance.