Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Fairfield, CA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
1,022 reviews
5 stars
554
4 stars
254
3 stars
127
2 stars
32
1 star
55
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback highlights a mix of positive and negative experiences with staff, with some praising friendly and helpful service while others report rudeness and unprofessional behavior.
Checkout Experience
Many customers expressed frustration with long wait times and insufficient cashiers during busy periods, impacting their overall shopping experience.
Store Cleanliness
The store is frequently noted for being clean and well-organized, contributing positively to the shopping atmosphere.
Product Selection
Customers appreciate the variety of clothing and household items available, with many mentioning good sales and quality products.
- EMEva Maes2 days ago1.0I use to love JC Penny store had a credit card $8000.00 limit then they found out I retired when I turned 63 years old then in two years dropped my limit to $2000.00 then insulted me dropped down to $250.00 in 2025! I was a dedicated customer always paying my bill on time , I I have a great credit score. This how they treat seniors! In 2023 I work part time while collecting social security check. I'll I say screw you JC Penny! They blamed there bank Synchrony then they point the finger back to JC Penny. Good by I cancelled my account in 2026. Happy New Year!
- HLHenry LiJan 3, 20263.0Terrible Service. I got accused by JCPenney Plain Clothes LP for interfering on their radios. But it wasn't me. This happened before December 31th. Right outside of the store in the mall. But the clothing are the best.
- LCLucy CornejoDec 10, 20255.0Ofertas buenas antes de Black Friday.
- MKMiriam KhDec 10, 20254.0Nice customer service
- NMNicole McCraryNov 28, 20254.0We would have purchased more items of they had more cashiers available. Only 2 checkouts on black Friday. Why??? We were going thru the store and found tons more stuff we wanted to buy, but didn't want to wait in line again
Frequently Asked Questions About JCPenney
What are the store hours for JCPenney in Fairfield, CA?
JCPenney Fairfield is open from 10:00 AM to 8:00 PM Monday through Friday, 10:00 AM to 9:00 PM on Saturdays, and 11:00 AM to 7:00 PM on Sundays.
Where is JCPenney located in Fairfield, California?
The store is located at 1330 Travis Blvd, inside Solano Mall, Fairfield, CA 94533.
What types of products can I find at JCPenney in Fairfield?
You can find apparel for men, women, and kids, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
Does JCPenney offer curbside pickup and in-store shopping?
Yes, JCPenney Fairfield offers both curbside pickup and in-store shopping options.
Which payment methods are accepted at JCPenney Fairfield?
JCPenney accepts American Express, Discover, Visa, Mastercard, and checks as payment options.
Is the JCPenney store in Fairfield wheelchair accessible?
Yes, the store has a wheelchair-accessible entrance and public restrooms available.
What popular dining options are near JCPenney at Solano Mall?
Nearby dining options include Pizza Hut Express, Subway, Taqueria Mi Mezcal, Panda Express, McDonald's, and Charleys Philly Steaks all within the Solano Mall area.
Are there family-friendly places to visit near JCPenney Fairfield?
Yes, families can enjoy nearby locations like Hop N Play indoor play center, WiggleWorks Kids playground, and Matt's Gelato frozen yoghurt shop near Solano Mall.
Where can I find beauty and spa services near JCPenney in Fairfield?
Sephora is located inside JCPenney offering beauty and spa products, and Magic Nails II nail salon is also nearby for additional beauty services.
Is there a mobile app available for shopping at JCPenney?
Yes, you can download the JCPenney App from the Apple App Store to shop retail items and access coupons conveniently.