JCPenney

4.1
902 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Escondido, CA location nearby Ramona and San Marcos offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
290 E Via Rancho Pkwy, Escondido, CA
92025, United States

Hours

Reviews

4.1
902 reviews
5 stars
470
4 stars
220
3 stars
117
2 stars
37
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising helpful staff while others reported rude or unhelpful interactions.

Store Condition

Customers noted the store's cleanliness and organization have improved, but many mentioned issues with maintenance and a lack of staff.

Product Selection

The store offers a good selection of clothing and deals, but some customers found the variety lacking in specific departments.

Return Policy

The return policy received criticism for being strict and not accommodating, especially during the holiday season.
  • CD
    Cee Dee
    Dec 16, 2025
    3.0
    Basic convenience, it is similar to Target, but is has less of a shiny luster to it. JCPenney is still a store with good brands and good deals, they just look a little tired.
  • JC
    Justine Castaneda
    Dec 14, 2025
    2.0
    Jewelry department was kinda rude over the phone but it is the holidays so I understand, I'm sure they were busy, but if I was gonna spend the money I'd go somewhere else.
  • GG
    Gaurav
    Oct 11, 2025
    2.0
    Never had a manager at any store arbitrarily pull out fake excuse after fake excuse not to return items that were very clearly within the return policy as written. JCPenney is falling on hard economic times. Having spent thousands at this location over the years, I won’t be returning if the store is haggling for a little over $100.
  • PF
    Paula Fabor
    Jul 28, 2025
    5.0
    Great selection for women. Great prices.

Frequently Asked Questions About JCPenney

What products and brands does JCPenney in Escondido offer?

JCPenney offers a variety of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products. Exclusive brands include St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie.

What are the store hours for JCPenney in Escondido?

The store is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.