Brand Certified
JCPenney
4.2(1194 reviews)
Certified by JCPenney • Mar 01, 2026
Business Details
355 Fletcher Pkwy, El Cajon, CA
92020, United States
Certified by JCPenney • Mar 01, 2026
(619) 444-3100
Certified by JCPenney • Mar 01, 2026
https://www.jcpenney.com/locations/ca/elcajon/clothing-stores-elcajon-ca-2414.html
Certified by JCPenney • Mar 01, 2026
About
Certified by JCPenney • Mar 01, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our El Cajon, CA location nearby Poway and Eucalyptus Hills offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Mar 01, 2026
Hours
Certified by JCPenney • Mar 01, 2026
Reviews
4.2
1,194 reviews
5 stars
679
4 stars
265
3 stars
132
2 stars
40
1 star
78
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, others reported rude or unprofessional behavior.
Store Condition
The store is described as outdated and in need of maintenance, with issues like broken escalators and unclean areas noted by several customers.
Product Selection
Customers appreciate the variety of products available, especially in the men's big and tall section, but some expressed disappointment in the overall clothing selection.
Sales and Pricing
Many customers mentioned good sales and prices, although there were complaints about misleading promotions and pricing inconsistencies.
- EYED YOUNANJan 30, 20265.0Practically nobody there.
- ASArthur ScottDec 20, 20254.0A little old and outdated but it reminds me of my childhood
- GSGeo StoneDec 19, 20255.0Iconic American store.
- JWJohn WissDec 18, 20255.0I absolutely love shopping at this store I buy a lot of things in the drapery section and Jessica hooks me up
- MLmichael lasureDec 7, 20255.0Always friendly
Brand Certified Facts from JCPenney
This information is certified by JCPenney and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
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- Legal business name
- Hours of operation
- Phone number
- Official website