Feedback on staff is mixed; some customers praised friendly and helpful employees, while others reported rude or indifferent service.
Store Organization
Many reviews highlighted issues with disorganization and clutter, making it difficult for customers to find items.
Product Selection
Customers appreciated the wide variety of clothing and good deals, but some noted a lack of organization in product placement.
Checkout Experience
Long lines and slow service at checkout were frequently mentioned, with some customers expressing frustration over staffing levels.
NW
Noah Wright
Dec 22, 2025
1.0
rude
DR
Dave Reed
Dec 18, 2025
4.0
As with many other Racks I've been to, the sheer volume of clothing & household goods is impressive. Visiting during the Holiday shopping season, I expected it to be messier than it was (don't get me wrong, it surely wasn't "neat"), and I was able to find what I was after fairly quickly giving me time to browse a bit. This is the epitome of serve-yourself retail - LOTS of stuff for a value price - do not expect attentive service. It looks to me like the staff are absolutely overwhelmed trying to keep up with the mess that customers are making as they yank stuff off of displays and toss them back willy-nilly. I'm surprised there is any rhyme or reason, but somehow they manage it. I'll be back.
SP
Stefan Petry
Nov 28, 2025
1.0
Two cashiers on BF? I deserve it for shopping here
EE
Elora
Nov 4, 2025
5.0
I wish Nordstrom rack didn’t leave Canada . It’s always great to visit one when I’m in the states . So many great finds and deals .
MN
Maxima Nsimenta
Oct 30, 2025
4.0
Plenty of clothes and shoes. Great quality. You have to look hard to find good things.
Frequently Asked Questions About Nordstrom Rack East Palo Alto
What is Nordstrom Rack East Palo Alto and what do they offer?
Nordstrom Rack East Palo Alto is an off-price division of Nordstrom offering fashion for the whole family and home goods with discounts up to 70% off, including clothing, shoes, accessories, and designer fragrances.
Where is Nordstrom Rack East Palo Alto located?
Nordstrom Rack East Palo Alto is located at 1771 E Bayshore Rd, East Palo Alto, CA 94303, USA.
What are the store hours for Nordstrom Rack East Palo Alto?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM, with some holiday hour variations.
Does Nordstrom Rack East Palo Alto offer in-store pickup services?
Yes, Nordstrom Rack East Palo Alto offers in-store pickup services.
What payment options are accepted at Nordstrom Rack East Palo Alto?
The store accepts Afterpay, American Express, Android Pay, Apple Pay, Cash, Check, Contactless Payment, Discover, Mastercard, Samsung Pay, and Visa.
What types of products can I find at Nordstrom Rack East Palo Alto?
You can find women’s, men’s, and children’s apparel, shoes, handbags, accessories, beauty and cosmetics, designer fragrances, and home goods such as decor and bedding.
Is Nordstrom Rack East Palo Alto currently open?
The store is temporarily closed as per the latest information.
Are there any nearby clothing or department stores around Nordstrom Rack East Palo Alto?
Yes, nearby stores include another Nordstrom Rack location, Target East Palo Alto, Marshalls, and TJ Maxx for additional shopping options.
What nearby services are available for customers around Nordstrom Rack East Palo Alto?
Customers can access services like Alterations at Nordstrom Rack for clothing adjustments, The Exchange Network ATM, CVS Pharmacy, and Home Services at The Home Depot nearby.
Where can I find places to eat near Nordstrom Rack East Palo Alto?
Nearby dining options include TOGO'S Sandwiches, Wingstop, Thai Basil, Baskin-Robbins, and Mountain Mike’s Pizza, ideal for grabbing a meal before or after shopping.