DSW Designer Shoe Warehouse

3.7
284 reviews

About

Shoe StoreFashion Accessories StoreDSW Designer Shoe Warehouse
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great. DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations. The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

DSW Designer Shoe Warehouse
7896 Dublin Boulevard, Dublin, CA
94568, United States

Hours

Reviews

3.7
284 reviews
5 stars
104
4 stars
81
3 stars
48
2 stars
17
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff and unhelpful management.

Store Cleanliness

Customers noted unsanitary conditions and a messy store environment, impacting their shopping experience.

Product Availability

While the selection of styles was praised, many customers expressed frustration over the lack of available sizes.

Staffing Issues

Several reviews mentioned understaffing, leading to long wait times and overwhelmed employees.

Positive Shopping Experience

Despite the negatives, some customers reported positive experiences with helpful staff and good product selection.
  • LL
    LY L
    Jan 1, 2026
    5.0
    Great experience shopping there on November 29, one of the busiest day of the year! I had an online pick up, a return and a purchase all done on the same day. Staff was attentive, calm and very helpful, also received a free travel bag that was value for money.
  • GK
    Guna K
    Nov 30, 2025
    1.0
    Just came back from this store. The Manager is rude. The employees on the floor are not willing to help on anything! Be it locate or ask questions. In order to make their own job easy they have strategically taken out the 'Try out' benches' and asking people to walk across the store to try anything and keep insisting on the Customers put back what they try - that is across the store walk twice for let us say each two you want to try. The Manager and team are working tirelessly - to ensure the closure of this store!!!!
  • SS
    Shabieh Saeed
    Nov 19, 2025
    1.0
    Manager Carmina is extremely rude. I went there with an order for Cobbler Direct. Carmina came and said just leave your shoes there and leave. I had a few questions to ask her and she was really rude and started yelling. I was asking her if she can give me a receipt since she will be taking my precious shoes and I want to have some paperwork that my shoes are with them. She is extremely unprofessional, rude and a terrible person. I feel sorry for the employees there because she is probably so mean to them if she's mean to customers. I will never visit Dublin DSW since the treatment of customers is unacceptable. Corporate have been informed. Let's see what they will do to address this.
  • CC
    Cherie Chavez
    Sep 11, 2025
    5.0
    Very good selection of styles but do not always have your size...So if you like it get it before it's gone!
  • RB
    ramya boyina
    Aug 28, 2025
    5.0
    One of my fav spot to buy footwear. Has lot of good options for style nd comfort

Frequently Asked Questions About DSW Designer Shoe Warehouse

What types of products can I find at DSW Designer Shoe Warehouse in Dublin?

DSW offers over 25,000 pairs of designer shoes for men, women, and kids from brands like Nike, Cole Haan, Puma, and more. They also carry handbags, accessories, and kids’ shoes.

Does the Dublin DSW store offer delivery services?

No, the Dublin DSW location does not offer delivery services but does provide in-store pickup for orders.