Sunglass Hut

Reviews

• JA

  Jehad Awad

  Mar 9, 2026
  1.0
  Family bought me a gift, a $300 pair of ray-ban, great pair but not my style. I work out of the state and I took us less than a month to comeback and finally go to the store to only exchange not return. I went there March 01 around 4:00 PM. It was a 29 days into the purchase. I tried to exchange but they refused and told me it been already a month and they can’t do anything about it. The policy say 30 days but they still refused to exchange even I gave them the receipt showing 29 days. They told me if I break them they will be able to exchange because my family even bought the warranty. Funny to advice the customer to break the glasses to be able to exchange. Now I’m stuck with a $300 pair that I wouldn’t use. I’m a business owner myself and it’s sad to see employees standing there looking at each others, but still doesn’t know how to solve a problem or to address the issue.
• KT

  Kaci Ticun

  Dec 28, 2025
  5.0
  Fernando is the best. So helpful and friendly!
• CC

  Christion Clark

  Jul 4, 2022
  5.0
  Tania provided excellent customer service and treated me, my partner and other customers with kindness and great care. She helped my partner and I pick out frames of our liking. Team members like Tania boost my confidence and make me feel eager to return to purchase more items for myself and family, as well as friends.