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DSW Designer Shoe Warehouse

4.2
(480 reviews)

Business Details

12058 Lakewood Boulevard, Downey, CA
90242, United States
(562) 803-3474
https://stores.dsw.com/usa/ca/downey/dsw-designer-shoe-warehouse-downey-landing.html

About

Shoe StoreFashion Accessories StoreDSW Designer Shoe Warehouse
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great. DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations. The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

DSW Designer Shoe Warehouse
12058 Lakewood Boulevard, Downey, CA
90242, United States

Hours

Reviews

4.2
480 reviews
5 stars
280
4 stars
100
3 stars
55
2 stars
17
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some praised friendly staff while others reported unprofessional behavior and lack of assistance.

Store Cleanliness

Generally noted as clean and well-organized, although some customers mentioned issues with cleanliness at specific locations.

Product Selection

Wide variety of shoes available, but some customers found limited options in larger sizes and noted higher prices compared to competitors.

Checkout Experience

Checkout process is often smooth, but there are complaints about issues with pricing discrepancies and gift card usage.
  • IS
    Iqbal Singh
    Feb 4, 2026
    1.0
    Unprofessional staff
  • BW
    Brenda Williams
    Jan 30, 2026
    5.0
    The store was very clean shoes all in order I was able to find the exact item I wanted. The customer service was impeccable. I was greeted with a cheerful hello, then once at the checkout the manager shared the promotion,bi was able to stack and received my purchase with great discounts abd savings. Thank you DSW your customer service was to notch!!!
  • JG
    johnny gomez
    Jan 25, 2026
    4.0
    Been going her consistently over the last 5+ years. The store is stocked with mostly the classics in athletic shoes to sunday dress shoes. Furthermore the clearance section is great for people with a shoe size between 6-9 or even lower for kids. But good luck fellow big shoes wearers the clearance section just isn't for us sadly.
  • OM
    Olivia Montano
    Jan 22, 2026
    5.0
    The girl @ the counter processed my return quickly & courteously. That behavior made me turn around & spend most of the refunded cash inside the store!!
  • RG
    Ralph Guzman
    Dec 17, 2025
    2.0
    I walk in no body help me

Brand Certified Facts from DSW Designer Shoe Warehouse

DSW Designer Shoe Warehouse partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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