Nordstrom Rack Serramonte Center

Reviews

• SF

  Sav Fam

  Apr 19, 2026
  2.0
  Worst Nordstrom Rack I have ever seen. Messy, crowded with stuff. Pleasant Hill far superior
• SC

  Sonny Callado

  Apr 10, 2026
  4.0
  Lots of varieties
• IC

  Ivan Cai

  Mar 27, 2026
  1.0
  Everyone be careful this store !!!!!! Happened to me today . I got in there shopping like 40mins . Try different dress . After when I came out go upstairs looking shoes. The man followed me , I Felt Targeted, Followed, Unsafe . I had a very disturbing experience at the Nordstrom Rack in Daly City. During my visit, I was simply shopping like any normal customer — trying on clothes, selecting items, and browsing the store. However, a male employee began following me closely and persistently throughout the store without any explanation. At first, I tried to ignore it, assuming it might be routine. But it became clear that I was being specifically targeted. I eventually approached him to ask for help with a shoe size, and his tone was unusually aggressive. What made the situation worse was that he continued to follow me downstairs and stood behind the cashier during my checkout, staring at me in a very hostile and intimidating way. I felt extremely uncomfortable and unsafe, and I rushed to leave the store as quickly as possible. This experience raises serious concerns about how customers are treated. It felt like I was being watched and treated as a suspect without any reason. This also raises concerns about discriminatory profiling, as I was singled out and monitored without any apparent justification. I have already reported this incident to corporate. This is not acceptable behavior, and I hope the company takes this seriously. I will not be returning to this location.
• CF

  Cecilia Freeman

  Feb 26, 2026
  3.0
  This store is a hit or miss, so a little advice if you see something you like don't waste any time and just purchase the item. Nine times out of ten you won't ever find it again
• AP

  Asvin Peiris

  Feb 22, 2026
  5.0
  Maria was super helpful, kind and patient with helping me find a last minute suit. Tu from the alterations was great help, too!