Nordstrom Rack, the off-price division of Nordstrom, Inc., serves up fashion at a fraction for the whole family and your home—and has for 40 years. Find the best brands and top trends (many straight from our Nordstrom stores), all up to 70% off! We’re your style-deal destination—whether you shop any of our 200+ stores or online.
Details
DeliveryAvailable
Requires appointmentNot available
Credit cardAvailable
DebitAvailable
Mobile paymentsAvailable
Cash onlyNot available
Accepts checksAvailable
Curbside pickupNot available
Location
Certified by Nordstrom Rack Serramonte Center • Mar 01, 2026
Certified by Nordstrom Rack Serramonte Center • Mar 01, 2026
Reviews
4.0
1,143 reviews
5 stars
496
4 stars
349
3 stars
181
2 stars
54
1 star
63
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were reported as rude and unprofessional.
Checkout Experience
Long wait times at checkout were frequently mentioned as a significant drawback, with customers expressing frustration over understaffing and inefficient processes.
Product Selection
The store offers a wide variety of products at competitive prices, but some customers noted a decline in the availability of desirable items compared to previous visits.
Store Organization
While some customers appreciated the cleanliness and organization of the store, others described it as messy and poorly organized.
CF
Cecilia Freeman
6 days ago
3.0
This store is a hit or miss, so a little advice if you see something you like don't waste any time and just purchase the item. Nine times out of ten you won't ever find it again
AP
Asvin Peiris
Feb 22, 2026
5.0
Maria was super helpful, kind and patient with helping me find a last minute suit. Tu from the alterations was great help, too!
SB
Sarah Blevins
Feb 16, 2026
3.0
Been coming here for years, its been my favorite store to shop. Went in today and i noticed they started zip tying shoes together. Please stop. You arent able to try both shoes on or walk around to make sure they fit and are comfy. This is on top of the 2 security tags that are already on the shoes.
NM
NS M
Feb 5, 2026
5.0
Went here just to see what’s they have in store. The gucci glasses were on sales for as low as $100. Adidas shoes for $29 so it was really a steal. Levis and calvin klein jeans ranging from $17 to $24. I was browsing some items until the box fell backwards and there’s some perfume dropped behind it. The glass bottles were broken and I was so ready to pay because it’s my mistake. However the SA name Gabriella was so kind and assured me nothing to be worried of and she will get the staff to clean the mess. I was so touched by her kindness so she deserved a compliment due to her exceptional customer service. Thanks Gabriella!
AI
Akhmadzhon Imamkulov
Jan 31, 2026
5.0
You can find everything in this store and it's not expensive, so I recommend it to everyone.
Brand Certified Facts from Nordstrom Rack Serramonte Center
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Certified March 01, 2026Yext Knowledge Graph
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