Business Details
About
Jewelry StoreShane Co.
At Shane Co., we’re Bay Area's friend & jeweler. Our four generations as a family business give us the expertise to help you with all your fine jewelry needs. See our incredible loose diamonds and colorful gemstones up close, then choose your favorite to design your dream engagement ring. We’re proud to offer a wide selection of pieces created by our in-house design team, from wedding bands to gifts for any occasion. Plus, our fine jewelry is protected by our free unmatched lifetime warranty.
Details
- DeliveryNot available
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.6
653 reviews
5 stars
519
4 stars
76
3 stars
16
2 stars9
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and patient throughout the jewelry selection process.
Product Quality
Customers appreciated the quality of the jewelry and the variety of options available, with many expressing satisfaction with their purchases.
Shipping Issues
Several reviews highlighted frustrations with FedEx shipping delays, impacting customer experiences negatively.
Warranty and Repairs
The warranty service was frequently mentioned positively, with customers noting successful repairs and maintenance of their jewelry.
Mixed Experiences
While many had positive experiences, some customers reported issues with specific staff members and quality control in jewelry repairs.
- CBCarlos Baez6 days ago5.0Desi and Chris showed absolute excitement and knowledge of the rings diamonds, cut, style etc. I loved working them and they definitely worked hard for us. Thank you guys!!!!
- RFRyan FitchJan 3, 20265.0Had a great experience at Shane Co. Cupertino. Karla helped me out every step of the way from the very beginning to the end with great customer service and advice, professionalism and urgency. I was able to get my girlfriend and now Fiancée the ring of her dreams! She absolutely loves it!
- JHJosh HarperDec 23, 20251.0We Waited for 3 days for fedex first, says five o'clock.Then, says by the end of day eight o'clock package never came wasted.Three days waiting. Package not received by christmas now has to be picked up at fedex facility How horrible of an experience please offer a different shipping method fedex is a bad shipping company
- JJJoabDec 21, 20255.0Karla O'Daniel and the entire team at this location helped me choose the perfect engagement ring. Thank you for your excellent customer service. My fiancé loved the ring!
- KSkerry scribnerDec 8, 20255.0John Pak helped me & Paula! He gave us lots of great choices. He told us all about are center stone I chose a pear shaped stone it’s amazing Paula knows all about the color Claire T and cut now & we’re the GIA# is on the stone it was an amazing experience John even took some pics with us he also showed us the ring magnifier I’ll call it and the selfie station which was really cool. A lot of fun. Lots of great pictures. Thank you again John Pak great time at Shane Co. Cupertino Ca,
Frequently Asked Questions About Shane Co.
What types of jewelry can I find at Shane Co. in Cupertino?
Shane Co. offers a wide selection including engagement rings, wedding bands, diamonds, colorful gemstones like rubies and sapphires, pearls, necklaces, earrings, bracelets, cufflinks, fashion rings, gifts, and men's jewelry.
Does Shane Co. offer any warranty on their jewelry?
Yes, Shane Co. provides a free unmatched lifetime warranty on all their fine jewelry to protect your purchases.
What are the store hours for Shane Co. in Cupertino?
Shane Co. is open Monday to Wednesday from 10:00 AM to 7:00 PM, Thursday and Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Are appointments required to visit Shane Co. for in-store shopping?
No, Shane Co. does not require appointments for in-store shopping; customers can visit during business hours at their convenience.
Does Shane Co. offer in-store pickup as a service?
Yes, Shane Co. offers in-store pickup for customers ordering their jewelry.
Which payment options are accepted at Shane Co.?
Shane Co. accepts American Express, Visa, Mastercard, Discover, PayPal, Apple Pay, Android Pay, Samsung Pay, cash, checks, financing, and Klarna.
Does Shane Co. offer jewelry repair services?
Yes, Shane Co. provides jewelry repair services to help maintain your pieces.
What are some nearby real estate agencies around Shane Co. in Cupertino?
Nearby you can find several real estate agencies including Priyanka Aggarwal, Diana Ye Realtor, Realtor Smriti Bahl, Michaela Rousseau KW Realtor, Keller Williams, Tia Li, Realtor, Tonya Realty, and more.
How can visiting nearby real estate agents enhance my visit to Shane Co.?
If you're exploring real estate options nearby, you can conveniently visit Shane Co. afterward to browse or purchase fine jewelry for new home celebrations or gifts, making your trip efficient and enjoyable.
Are there any entertainment or fitness venues near Shane Co. that I can visit?
Yes, nearby you can find Dance Academy USA, which offers dance and fitness instruction, a great place to visit before or after shopping at Shane Co.