Saint Laurent

Reviews

• KK

  KG

  Nov 16, 2025
  5.0
  This is my second time working with Darci, and she continues to be an absolute pleasure to do business with. She’s friendly, professional, and genuinely makes the whole shopping experience feel effortless. Before my visit, I messaged her to confirm that the bag we wanted was in stock. She replied quickly, set everything aside, and had it ready by the time we arrived. We were on a tight schedule and heading to an early dinner, and she got us in and out so fast without ever making us feel rushed. If you’re visiting this Saint Laurent location, definitely request Darci. She’s truly one of the best- attentive, efficient, and just so easy to work with. I’ll continue coming back because of her! Thanks Darci!
• HW

  Hanna Wildblood

  Oct 22, 2025
  5.0
  SA Michael was very helpful and nice! Easy, relaxing shopping experience.
• CA

  CECE A

  Jul 14, 2020
  5.0
  I always purchase from this store , my first time I was literally dressed like a homeless person lol , I was helped by Kim (Manager) , she gave me excellent customer service , and answered all my question she’s my go to every time I need a new bag, wallet , shoes ect .
• SH

  Sam Hong

  Oct 22, 2017
  5.0
  The very hard-to-find Ultramarine YSL Clutch we bought from Spain earlier in the year (my wife's favorite) was unfortunately stolen from a home invasion we had a couple of months ago. I've been in search since and didn't have any trips to Europe planned any time soon. By chance, I called the Saint Laurent store at the South Coast Plaza and had the fortunate experience of Carmen answering my call. She was busy but asked for my cell number and texted me soon after. I sent a picture of what I was looking for I couldn't believe they had one! She was so helpful and had it on hold for me. She even offered to have it delivered if I wanted. I went the next morning and they were having a meeting, however, she was the one to greet me and knew immediately who I was. Fantastic in every sense of the word and her co-workers were just as amazing! Everyone here is so customer-oriented and don't understand any of the negative reviews. Honestly, I'm going to guess it's more of the customers and their terrible attitudes or outlooks on life that would give this place anything less than stellar ratings. Thank you everyone and Saint Laurent is lucky to have all of you employed with them. I will be returning and highly recommending to friends, family, and strangers alike!

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