Business Details
About
Luggage StoreFashion Accessories StoreRIMOWA
Founded in Cologne in 1898, RIMOWA is a global leader in premium luggage. Synonymous with timeless design and superior craftsmanship, RIMOWA creates products at the intersection of innovation, utility and luxury for discerning purposeful travelers. The first to introduce aluminum and polycarbonate suitcases, RIMOWA has always combined heritage and craftsmanship with the rigours of modern technology.
Details
- DeliveryAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
62 reviews
5 stars
46
4 stars
4
3 stars
3
2 stars
2
1 star
7
- LKLouis KimDec 8, 20251.0Ordered a luggage in store and waited more than a week to never get contacted to pick up when clearly on the website it said the same exact model/color was available to pick up on the same day. Will never purchase a Rimowa again.
- PJPatrick JiangSep 25, 20252.0I brought my silver medium-sized Rimowa Check-in suitcase to this store for repair because it had some dents and was a bit hard to close. I was quoted $110 for dent removal and frame alignment, with free home delivery, and was told it would be ready next day. In reality, it took 20 days to get it back. I called twice to check the status, and each time they said it would be ready soon, but there were significant delays. When I finally received my suitcase, the dent repair quality was very poor—it looked rough and, frankly, worse than before. If your suitcase only has minor dents, I would not recommend sending it here. Both the customer service and repair work were disappointing, and honestly, it didn’t feel like the high standard I expect from Rimowa.
- MSMar SAug 25, 20252.0Horrible customer service. Sales associate does not say hello or acknowledge in the store. She needs to find another job or relearn basic customer service skills! Also quality of Rimowa has gone downhill!! Declining quality and lacking customer service since LVMH acquisition.
- PFPetra FroetschelAug 19, 20255.0My first time in this location...they had the vanity case I wanted and Nicole helped me purchase it. Easy, smooth experience👍
- LQLynny QAug 1, 20255.0Carina, the sales associate, was extremely helpful, friendly, and professional. The showroom was clean and well-organized, and the entire purchase experience was smooth and pleasant. Highly recommend!
Frequently Asked Questions About RIMOWA
What types of products does RIMOWA offer?
RIMOWA offers premium luggage known for timeless design, superior craftsmanship, and innovative use of materials like aluminum and polycarbonate.
Where is the RIMOWA store located?
The RIMOWA store is located at 3333 Bristol Street, Costa Mesa, CA 92626, USA.
What are the RIMOWA store hours?
The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
What payment options does RIMOWA accept?
RIMOWA accepts DINERSCLUB, debit cards, and mobile NFC payments.
Does RIMOWA offer delivery or in-store pickup?
RIMOWA offers delivery but does not provide in-store or curbside pickup services.
Is the RIMOWA store wheelchair accessible?
Yes, the store has wheelchair accessible parking and entrance but does not have wheelchair accessible seating or restrooms.
Can I find RIMOWA on social media?
Yes, RIMOWA is on Facebook at facebook.com/1015278642196425, Instagram @rimowa, and Twitter @rimowa.
What nearby stores can I visit when shopping at RIMOWA?
Nearby, you can visit Golden Goose (shoe store), Omega Boutique (watch store), and Jaeger-LeCoultre (jewelry and clothing store) for a complementary luxury shopping experience.
Are there beauty supplies stores near RIMOWA?
Yes, stores like Bare Escentuals and Fresh, specializing in cosmetics and beauty supplies, are located nearby for your convenience.
Which luxury fashion boutiques are near the RIMOWA store?
Luxury boutiques such as Giorgio Armani, Tory Burch, and Cole Haan are close by, making it easy to combine your RIMOWA visit with high-end fashion shopping.