Question 1

Does the South Coast Plaza location accept online returns?

Accepted Answer

Items purchased on Katespade.com may be returned or exchanged at a Kate Spade New York specialty shop (excluding airport and department stores).

Question 2

Does the South Coast Plaza location accept online exchanges?

Accepted Answer

If you would like to exchange an item, you may do so free of charge within 30 days of receipt. All items are eligible for exchange in any Kate Spade New York specialty shop. Exchanges for select handbags, shoes, wallets and clothing items may be initiated online.

Question 3

Does the South Coast Plaza location offer price adjustments?

Accepted Answer

Items purchased at full price, that are still in stock, are eligible for a one-time price adjustment if the item has been marked down within 7 days of the original date of purchase.
Final sale or items purchased using a promotion code or other discount aren't eligible for a price adjustment. See the specific promotion terms and conditions details.
For in-store purchases, please take your original receipt in to the store within 7 days of the original purchase date.

Question 4

Does the South Coast Plaza location offer warranty returns?

Accepted Answer

For all manufacturing defects, we invite you to bring your item back to one of our shops. If you do not have a shop near you, please contact our customer service team and we will be happy to assist you. Please have your original proof of purchase when you call, email or stop by. If you choose to contact customer service via e-mail, please include:
• Style number (can be found on the white tag inside the product)
• Photos of the item clearly showing the problem
• A copy of the proof of purchase (original receipt, gift receipt, or online order number)

Question 5

How do I pick up my BOPIS (buy online pickup in store) order?

Accepted Answer

• When can I pick up my purchase?
You will receive an email when your order is ready for pickup, typically within three hours. If you ordered before 1 pm, your order will be ready for pick up the same day. If not, your order will be ready the next morning after store opening.
• What information do I need to pick up my order?
A copy of your order confirmation (on your phone is fine) and one of the following: a valid driver's license or passport.
• Where do I go when I arrive ?
Let any available associate know you are picking up an order and your items will be brought to the checkout counter, where your purchase can be completed.
• How long will the store hold my order for?
You have up to 48 hours to pick up your order. You can reach out to the store directly if you need to request an extension.
• I can't pickup my order right away. Can I request an extension?
Yes, you can reach out to the store to let them know what day and time is best for you to pick up your order. If you can't make it at all, our team can offer you other delivery options.
• How can I cancel or return my order?
If you would like to cancel or return your order, please refer to our return policy.

Question 6

Do you accept Klarna in store?

Accepted Answer

You can setup apple pay or google pay for the Klarna digital credit card created on the Klarna app. For the stores accepting apple pay or google pay, the Klarna payment will be no different from any other contactless payment.

Question 7

What types of products does Kate Spade at South Coast Plaza offer?

Accepted Answer

Kate Spade offers purses, work totes, bucket bags, shoulder bags, wallets, shoes, earrings, and more, focusing on joy and modern sophistication.

Question 8

What are the store hours for Kate Spade in Costa Mesa?

Accepted Answer

The store is open Monday to Thursday from 10 AM to 8 PM, Friday and Saturday from 10 AM to 9 PM, and Sunday from 11 AM to 7 PM.

Question 9

Where is the Kate Spade store located in Costa Mesa?

Accepted Answer

The store is located at 3333 Bristol St, Suite 2849, Costa Mesa, CA 92626.

Question 10

Does the South Coast Plaza Kate Spade location accept online returns?

Accepted Answer

Yes, items purchased on Katespade.com may be returned or exchanged at any Kate Spade New York specialty shop, excluding airport and department stores.

Question 11

How do I pick up my buy online pickup in store (BOPIS) order at Kate Spade?

Accepted Answer

You will receive an email when your order is ready, typically within three hours. Bring your order confirmation and valid ID to the store, and let an associate know you're picking up your order. The store holds orders for up to 48 hours.

Question 12

Does Kate Spade accept Klarna as a payment option in-store?

Accepted Answer

Yes, you can use Klarna via Apple Pay or Google Pay for contactless payments at stores that accept these payment methods, including Kate Spade.

Question 13

What nearby stores can I visit along with Kate Spade at South Coast Plaza?

Accepted Answer

You can explore nearby boutiques and stores such as Intermix, Gianvito Rossi, Aritzia, Golden Goose, Tiffany & Co., STUART WEITZMAN, and Zimmermann for a varied shopping experience.

Question 14

Are there notable jewelry stores near Kate Spade at South Coast Plaza?

Accepted Answer

Yes, nearby jewelry stores include Tiffany & Co., Bulgari, Harry Winston, and more, perfect for complementing your Kate Spade shopping trip.

Question 15

What dining options are near the Kate Spade store at South Coast Plaza?

Accepted Answer

You can visit Petrossian at Tiffany, a nearby restaurant, ideal for enjoying a meal before or after your shopping visit.

Question 16

How can I contact the Kate Spade South Coast Plaza store?

Accepted Answer

You can reach the store by phone at (714) 662-3956 or via email at southcoastplaza@katespade.com.

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