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Marc Jacobs - Citadel Outlets

2.7
(16 reviews)

Business Details

100 Citadel Drive, Commerce, CA
90040, United States
(213) 521-7450
http://marcjacobs.com

About

Outlet StoreClothing StoreLeather Goods StoreFashion Accessories StoreMarc Jacobs
Marc Jacobs Commerce Outlet. We are located at 100 Citadel Drive, Commerce, CA .

Location

Marc Jacobs - Citadel Outlets
100 Citadel Drive, Commerce, CA
90040, United States

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday10:00 AM - 9:00 PM

Reviews

2.7
16 reviews
5 stars
6
4 stars
1
3 stars
0
2 stars
0
1 star
9
  • OM
    Oscar martinez
    Apr 3, 2026
    1.0
    “Assistant manager” Daniel hung up on me and told me a different “store policy” from his coworker once I requested to speak to a manager. Apparently I was lied to when I purchased items from this store.
  • LS
    Lus Siordia
    Mar 12, 2026
    1.0
    I’m so mad. I was charge for a bag but the payment “ didn’t show on their end” anyway I waited 2 hours for it to show and never did. They said they were going to contact me when it did, anyway the transaction is completed and I didn’t get my bag, now I have to fix this issue with the bank 😡
  • AR
    Alejandra Rodriguez
    Feb 9, 2026
    1.0
    I bought a crossbody purse not even a month ago, approx 3 weeks ago. I have worn it twice for for dinner not even doing any activities and I have noticed scratches on the gold part the quality feels really cheap. I have been very careful with it and always place it in its “ protective” bag, don’t know why it has these scratches. All I can think is that it’s cloned or very bad quality. I did paid about 400$ for it. Overall, I at least don’t recommend purchasing from this store don’t know if it’s the same for other stores or if I’m the only one.
  • LD
    Lucy Donovan
    Dec 11, 2025
    5.0
    I was there on Saturday and had great customer service, I’m not sure why people are experiencing bad service.
  • KM
    kimberly martinez
    Nov 17, 2024
    1.0
    IF I COULD GIVE IT A 0 STAR, I WOULD!!! Worst customer service! Felt discriminated by the manager. Frankie, the manager is rasict! The store wasn't busy at all, and we were standing in line for a while. He kept looking at us, checking to see if we would leave. Before us, there were 2 hispanics who ended up leaving too. What a disappointment.

Frequently Asked Questions About Marc Jacobs - Citadel Outlets

Where is Marc Jacobs - Citadel Outlets located?

Marc Jacobs - Citadel Outlets is located at 100 Citadel Drive, Suite #608, Commerce, CA 90040, US.

What are the operating hours for Marc Jacobs - Citadel Outlets?

Marc Jacobs - Citadel Outlets is open daily from 10:00 AM to 9:00 PM.

Brand Certified Facts from Marc Jacobs - Citadel Outlets

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