Business Details
About
Fashion Accessories StoreWatch StoreShoe StoreClothing StoreJewelry StoreOutlet StoreMen's Clothing StoreMichael Kors
At the Michael Kors CITADEL location in Commerce, CA, you can explore and shop the latest designer looks for women and men while experiencing exceptional customer service. Whether you are looking for a statement handbag, stylish watch or ready-to-wear fashion apparel or accessories, the CITADEL store offers the latest looks as well as familiar favorites. We are conveniently located at 100 Citadel Dr, Suite 456 in the Citadel Outlets.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.4
1,314 reviews
5 stars
920
4 stars
226
3 stars
66
2 stars
23
1 star
79
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff members are praised for their helpfulness, others, particularly managers, are criticized for rudeness and poor treatment of customers.
Product Quality
Customers appreciate the variety and quality of products, but there are complaints about items shrinking after washing and issues with returns.
Store Policies
Many customers express frustration with store policies, particularly regarding the limitation on providing shopping bags for multiple purchases, which has led to feelings of dissatisfaction and discrimination.
Pricing and Discounts
The store is noted for having good prices and discounts, making it a popular shopping destination for many customers.
- FMFelipe MartinezDec 14, 20255.0Excelente atención gran variedad de bolsas y ropa
- EDEric DiazNov 28, 20255.0At first the sale girl couldn't find my order she was looking everywhere so I was getting irritated so she asked her manager and he found my order quick
- JPJesus PrietoNov 24, 20255.0Gran variedad de productos.
- OSOrangeCountyCrypto SavageOct 13, 20255.0Got his an her watch for a steal deal
- JTJiaying TohSep 12, 20251.0On the evening of September 12th around 5 PM, I had a very disappointing experience at MK. While all the staff members dressed in black were polite and professional, there was one woman in a red dress who said she is to be part of the manager — her behavior was completely unacceptable, especially for someone in a managerial position. She displayed a stark contrast in attitude towards customers: very warm and friendly with Western visitors, but noticeably poker face and dismissive towards our Asian tour group. We encountered her at different times during our visit, and her expression and demeanor were consistently unfriendly. When we asked her about the gift tickets, her face turned even colder. We spent over $400 at the store, but instead of feeling valued as customers, we felt racially discriminated against. I would like to thank the rest of the staff in black — they were all very kind and helpful. It’s unfortunate that one individual’s behavior could negatively affect an otherwise good shopping experience.
Frequently Asked Questions About Michael Kors Outlet
Where is the Michael Kors Outlet located?
The Michael Kors Outlet is located at 100 Citadel Dr, Suite 456, Commerce, CA 90040, US, inside the Citadel Outlets.
What are the Michael Kors Outlet's operating hours?
The store is open daily from 10:00 AM to 9:00 PM.
Does the Michael Kors Outlet offer in-store pickup?
Yes, the Michael Kors Outlet offers in-store pickup services.
What types of products can I find at the Michael Kors Outlet in Citadel?
You can find the latest designer looks including handbags, watches, ready-to-wear apparel, and accessories for both women and men.
Is an appointment required to shop at the Michael Kors Outlet?
No, appointments are not required to shop at the Michael Kors Outlet.
How can I contact the Michael Kors Outlet for more information?
You can reach the Michael Kors Outlet by phone at +1 323-728-4900.
Are there other notable stores near the Michael Kors Outlet at Citadel Outlets?
Yes, nearby stores include the U.S. Polo Assn. Outlet, Bally Store, Tumi, GUESS, and Furla.
What shopping options are available at the Citadel Outlets where Michael Kors is located?
Citadel Outlets features a variety of fashion and accessory stores including men's clothing, shoe stores, and other major brand outlets with great shopping opportunities.
Are there any food options close to the Michael Kors Outlet at Citadel Outlets?
Yes, nearby you can find the Rocky Mountain Chocolate Factory for desserts and candies.
Can I combine a visit to the Michael Kors Outlet with other retail experiences nearby?
Definitely, many popular retail stores like Calvin Klein, Levi's Outlet Store, and COACH Outlet are nearby, making it convenient for a full shopping trip.