Business Details
About
Outlet StoreClothing StoreLeather Goods StoreFashion Accessories StoreMarc Jacobs
Marc Jacobs Commerce Outlet. We are located at 100 Citadel Drive, Commerce, CA .
Location
Hours
Reviews
3.1
13 reviews
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6
- LDLucy DonovanDec 11, 20255.0I was there on Saturday and had great customer service, I’m not sure why people are experiencing bad service.
- CVCarolina VillamizarNov 2, 20251.0This has been one of the worst customer service experiences I have ever had. I am literally shaking from how upset I am. At the Marc Jacobs store at Citadel Outlets in Los Angeles, they charged my debit card for the wrong amount — a higher amount — by mistake. I understand that mistakes can happen. I was even willing to be patient. But the problem is that now my money won’t return to my bank immediately, and I am traveling from another state — which means I now don’t have access to my own funds because of THEIR error. What shocked me the most is that I didn’t even receive a sincere apology. I clearly expressed what happened and how this affects me, and instead I was treated poorly, with zero empathy. Evelyn and Michelle were extremely dismissive, unprofessional, and acted like this situation was no big deal, without understanding how serious this is for a traveler who needs access to her money. This experience completely ruined my day and affected my stay here. A luxury brand should treat customers with respect — especially when the mistake came from THEM. Very disappointing and unacceptable.
- AWAntoinette WalkerOct 24, 20254.0This store was pretty empty and their sales weren't the best!
- MOMartha OleaSep 1, 20251.0TERRIBLE SERVICE !!!!!! My mom and I kind of got greeter at the door. Ones we were browsing around the store none of the two guys (employees) asked us if we need any help or if we were looking for something specific besides the atmosphere felt no welcoming. they were not busy at all it was an other lady and us.Those type of employees only go to work just to get pay. This goes for the employees if you don’t like working in retail do something else.
- FAFabian AmadorAug 13, 20255.0100 recomendado
Frequently Asked Questions About Marc Jacobs - Citadel Outlets
Where is Marc Jacobs - Citadel Outlets located?
Marc Jacobs - Citadel Outlets is located at 100 Citadel Drive, Suite #608, Commerce, CA 90040, US.
What are the operating hours for Marc Jacobs - Citadel Outlets?
Marc Jacobs - Citadel Outlets is open daily from 10:00 AM to 9:00 PM.
What types of products are available at Marc Jacobs - Citadel Outlets?
You can find ready-to-wear fashion, bags, and accessories at Marc Jacobs - Citadel Outlets.
What is the main contact phone number for Marc Jacobs - Citadel Outlets?
The main phone number for Marc Jacobs - Citadel Outlets is +1 213-521-7450.
Does Marc Jacobs - Citadel Outlets have a social media presence?
Yes, Marc Jacobs - Citadel Outlets can be found on Facebook as 'Marc Jacobs Outlet' and on Twitter under the handle @marcjacobs.
Where can I find more information online about Marc Jacobs - Citadel Outlets?
More information is available at their website http://marcjacobs.com.
What nearby places can I visit for refreshments after shopping at Marc Jacobs - Citadel Outlets?
You can visit Tutti Frutti Frozen Yogurt or Jamba for frozen yogurt and smoothies nearby.
Are there other clothing stores close to Marc Jacobs - Citadel Outlets?
Yes, nearby clothing stores include LOFT Outlet, Polo Ralph Lauren Factory Store, PacSun Outlet, and Diesel Outlet Citadel.
Can I find children's clothing stores near Marc Jacobs - Citadel Outlets?
Yes, OshKosh B'gosh and ECCO Outlet offer children's clothing nearby.
Are there any food options nearby Marc Jacobs - Citadel Outlets for a quick meal?
Yes, nearby restaurants include Roll It Sushi & Teriyaki, Lamajoon Mediterranean, Nibi Pho Bistro, Subway, and Charleys Cheesesteaks.