Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Citrus Heights, CA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
1,192 reviews
5 stars
669
4 stars
294
3 stars
121
2 stars
44
1 star
64
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff members are praised for being friendly and helpful, others are criticized for being rude and unprofessional.
Photography Experience
Many customers enjoyed their photography sessions, praising the photographers for their friendliness and professionalism, but there were significant complaints about long wait times and poor management during appointments.
Store Condition
The store is generally described as clean and well-organized, although some customers noted issues with clutter and disorganization in certain sections.
Product Selection
Customers appreciate the variety of products available, particularly in men's clothing, but some express disappointment in the limited selection of women's clothing.
Return Policy Issues
Several customers reported negative experiences with the return policy, citing unhelpful staff and strict enforcement of return conditions.
- BCBira CosmeJan 6, 20265.0Good, clean, good variety, easy to park.
- MSMichelle SDec 26, 20255.0Went to JCpenny's to do family portrait. I LOVED them. Came out great! What a great deal.
- AAAllysa ArcuriDec 7, 20255.0Went to this location for the photography. My family and I had Thomas as our photographer today. He was so funny, explained everything very well to us, and the pics came amazing!!
- AAAHNov 27, 20253.0Easy to get customer service you might be the only customer
- MWmitch wildNov 13, 20255.0They have this one lady named Tracy she went above and beyond helping find product she was friendly polite smiling u need more people like her
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Citrus Heights offer?
JCPenney offers apparel for kids, men, and women, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
What are the store hours for JCPenney in Citrus Heights, CA?
The store is open from 11:00 AM to 8:00 PM Monday through Friday, 10:00 AM to 9:00 PM on Saturday, and 11:00 AM to 7:00 PM on Sunday.
Does JCPenney Citrus Heights offer curbside pickup and free shipping?
Yes, JCPenney Citrus Heights provides free shipping and curbside pickup for online orders.
Which payment methods are accepted at JCPenney in Citrus Heights?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa.
Is the JCPenney store in Citrus Heights wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and public restrooms available.
Are there any beauty services or stores near JCPenney Citrus Heights?
Yes, Sephora inside JCPenney, MAC Cosmetics, Luxury Perfumes, and Happy & Nails beauty salon are nearby for your beauty and spa needs.
What dining options are available near JCPenney in Citrus Heights?
Nearby dining options include Hot Dog on a Stick, Taco Bell, Espresso Bar coffee shop, Subway sandwich shop, Sunrise Mall Food Court, and Pretzelmaker bakery.
What other shopping stores are located near JCPenney Citrus Heights?
Nearby stores include Macy's, Claire's, Lands' End, Zumiez, Famous Footwear, Pac Sun, Kay Jewelers, Tillys, California Basics, M&M Couture, Mark's Hallmark Shop, and Go! Calendars, Toys & Games.
Does JCPenney Citrus Heights have an app for shopping and coupons?
Yes, you can use the JCPenney App available on the Apple Store for shopping and accessing coupons.
Where is JCPenney located and how can I contact the Citrus Heights store?
JCPenney is located at 6100 Sunrise Blvd, inside Sunrise Mall in Citrus Heights, CA 95610. You can contact the store at +1 916-726-8811 or toll-free at +1 800-322-1189.