Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Citrus Heights, CA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Feedback on customer service is mixed, with some praising friendly staff while others report rude or unhelpful interactions.
Store Condition
The store is generally described as clean and well-organized, although some customers noted issues with disorganization and cleanliness in certain areas.
Photography Experience
The photography department received both positive and negative feedback, with some customers enjoying their sessions while others experienced long wait times and poor service.
Product Selection
Customers appreciate the variety of products, especially in men's clothing, but some noted limited options in women's clothing and issues with stock availability.
Pricing and Sales
Many customers highlighted the good prices and sales, making it a popular choice for budget-conscious shoppers.
PP
Painters Plus
1 day ago
5.0
Best customer service Ive had. Great deals for nice clothes!
RS
Randall Smoot
Feb 25, 2026
5.0
The friendliest staff in Northern California. We went there to make a payment and stayed another hour shopping. Great staff
ME
Mondo Everywhere
Feb 15, 2026
4.0
has a little bit of everything
DF
Delphine Fano
Jan 24, 2026
5.0
Glad its still open. JCPenny is one of the few landmark stores still here since 1970's etc. We should all keep supporting JC Penneys. Appreciate your response. Aloha from Sacramento county,CA ☺️