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Colorful clothes, really great deals and – let’s face it – a lot of fun. Fill your closet with effortless styles, colors, prints & patterns that make every day better. J.Crew Factory – for the love of shopping, with deals 24/7.
Very impressed with how well laid out the store is. The associate answered all of my questions and was very pleasant to deal with. This is the closest store to my location, so I will definitely be visiting often.
SA
Shane Alexanders
Nov 26, 2025
1.0
I visited this J.Crew location hoping to find a specific shirt I saw on the website, but the customer service was disappointing. No one greeted me when I entered, and when I asked a question at the front desk, the associate was noticeably rude and unhelpful.
It’s surprising for a well-known brand to have such poor service, especially when other J.Crew locations consistently show professionalism and courtesy. This experience makes me understand why this store might not maintain a Yelp page—customer feedback would likely reflect the need for major improvement in attitude and service.
HH
Haiqi Huang
Sep 13, 2025
5.0
J.Crew has recently opened a beautiful new store in Chino Hills, and I was delighted to visit it after many years. The boutique exudes a serene and immaculate atmosphere, thoughtfully designed down to the smallest detail. The staff’s warmth and grace elevate the entire shopping experience. Most impressive of all, the garments themselves reflect a clear devotion to quality and design their cuts, textures, and craftsmanship have evolved remarkably. J.Crew has become not merely a store but a destination, and I look forward to returning often to enjoy its timeless charm.
JD
Jason D
Aug 31, 2025
5.0
Thank you for opening this store. We don't have to drive far to buy top quality clothes. The branch is nice and clean as usual. The associates are friendly and helpful.
What types of clothing can I find at J.Crew Factory in Chino Spectrum Towne Center?
J.Crew Factory offers colorful and stylish clothing for women, men, and kids, including the Kids' Crewcuts line.
What are the store hours for J.Crew Factory at Chino Spectrum Towne Center?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does J.Crew Factory offer in-store pickup services?
Yes, J.Crew Factory at this location offers in-store pickup for your convenience.
How can I contact J.Crew Factory in Chino for inquiries or appointments?
You can call the store at +1 840-218-2599 or email them at store.4070@jcrew.com.
Are private shopping appointments available at J.Crew Factory Chino?
Yes, private shopping appointments are available. You can call the store to schedule an appointment.
What payment options are accepted at J.Crew Factory in Chino Spectrum Towne Center?
The store accepts several payment methods including American Express, Visa, MasterCard, Discover, PayPal, Afterpay, Apple Pay, Android Pay, Samsung Pay, cash, and contactless payments.
How can I find J.Crew Factory when visiting the Chino Spectrum Towne Center?
J.Crew Factory is located at 3841B Grand Avenue in Chino, CA 91710, inside the Chino Spectrum Towne Center.
What popular stores are near J.Crew Factory at Chino Spectrum Towne Center that offer additional shopping options?
Nearby stores include Nordstrom Rack for department and shoe shopping, Lane Bryant for women's clothing and fashion accessories, and SKECHERS Warehouse Outlet and Famous Footwear for shoes and retail.
If I want electronics or mobile services near J.Crew Factory, where can I go?
You can visit Best Buy for electronics, Geek Squad for IT services and computer repair, or Verizon for mobile phone services, all located near J.Crew Factory in Chino Spectrum Towne Center.
What dining options are available near J.Crew Factory at Chino Spectrum Towne Center?
Nearby dining options include Royal Buffet, Wang Cho Korean BBQ, Raising Cane's chicken restaurant, On The Border Mexican Grill, Tilted Kilt sports bar, In-N-Out Burger, and others for a variety of cuisines.