Brand Certified
JCPenney
4.1(934 reviews)
Certified by JCPenney • Mar 08, 2026
Business Details
1932 E 20th St, Chico, CA
95928, United States
Certified by JCPenney • Mar 08, 2026
(530) 899-8160
Certified by JCPenney • Mar 08, 2026
https://www.jcpenney.com/locations/ca/chico/clothing-stores-chico-ca-2613.html
Certified by JCPenney • Mar 08, 2026
About
Certified by JCPenney • Mar 08, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Chico, CA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Mar 08, 2026
Hours
Certified by JCPenney • Mar 08, 2026
Reviews
4.1
934 reviews
5 stars
445
4 stars
245
3 stars
147
2 stars
41
1 star
56
- CGCurious GeorgeFeb 2, 20263.0Jennifer all stars🌟... Patience.. confidence...competent... Has coverslls,-needs address for shipping,-no store pickup...👎
- WTWilliam TorresJan 30, 20261.0Made a purchase today, I received a coupon...yay...it expired last year. Thanks for nothing.
- TTTaylorJan 27, 20265.0This review is for Dallas, she’s a great leader very courteous and overall helps the team out so much thank you
- CJCarolyn JarvisJan 20, 20263.0Bought a pair of men's jeans online, needed to return for another size. You have to return to a local store. Thank goodness we had all the tags (removed) because apparently, Levis require all tags be with the return. Then, we couldn't find the make it size we needed, their inventory is very lacking.
- KHKevin HavelDec 28, 20255.0Andrea in the Chico store was very helpful and patient with us when trying to size a ring for us. Very respectful and helpful and very HOPEFULL 🤞🏻🤞🏻🤞🏻🤞🏻🤞🏻
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Chico Mall?
JCPenney offers a wide variety of products including kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the store hours for JCPenney in Chico, CA?
JCPenney is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does JCPenney in Chico offer curbside pickup?
Yes, curbside pickup is available at the Chico JCPenney location.
Is the JCPenney store in Chico wheelchair accessible?
Yes, the store has a wheelchair-accessible entrance to accommodate customers with mobility needs.
What payment methods are accepted at JCPenney in Chico?
JCPenney accepts American Express, Discover, MasterCard, Visa, and checks as payment options.
Where is JCPenney located in Chico?
JCPenney is located at 1932 E 20th St, Chico Mall, Chico, CA 95928, USA.
Which nearby stores can I visit along with JCPenney at the Chico Mall?
Nearby stores include Sears, Wolverine World Wide (a shoe store), RadioShack, Victoria's Secret & PINK, Aéropostale, Justice, Lids, Burlington, Men’s Wearhouse, and DICK’S Sporting Goods.
Are there places to eat near JCPenney in Chico Mall?
Yes, nearby dining options include Orange Julius and Taco Bell within the Chico Mall area.
Where can I find beauty and salon services near JCPenney?
Regis Salon, offering hair styling and beauty services, is located near JCPenney in Chico Mall for your convenience.
If I am visiting JCPenney, can I also find fitness and recreation nearby?
Yes, Planet Fitness is nearby for those interested in gym and fitness activities after shopping.
Brand Certified Facts from JCPenney
This information is certified by JCPenney and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 08, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website