OAKLEY VAULT

Reviews

• AS

  Aastyn Strandberg

  Apr 20, 2026
  1.0
  Bad customer service at this location. I tried to return a pair of sunglasses, never worn and never even taken out of the box. But yet this guy that works at this location tried to tell me there are dings on the glasses that aren’t even visible to the eye. He tried to point them out. Nothing there. I wasn’t even trying to get my money back, I wanted to return them so I could get the same pair but with a different lens that I found online because they didn’t have what I wanted in store.
• AT

  Andre Truong

  Apr 16, 2026
  5.0
  It was a breeze because I’m a repeat customer. Jeremy was so helpful with my RX order and answered all my questions. I was out the door in less than 15 minutes, less time than it took to get there! Can't wait to get my new Oakley's!
• JA

  Joe Alexander

  Mar 13, 2026
  1.0
  bunch of snakes in the grass. terrible attitudes
• AG

  Ace Da Great

  Feb 8, 2026
  5.0
  Great customer service, quick and easy, 10/10 experience.
• RF

  Robert Funk

  Jan 13, 2026
  1.0
  Absolutely ridiculous. Juan, the manager, rejected my return of BRAND NEW in-the-wrapper sunglasses due to their “quality policy”. When I say this I mean it: he was the very first person to pull the glasses out of the sleeve and he claims that they were scratched up when that is most definitely not the case. I wanted to return them because they were an impulse buy and as I mentioned before I never even pulled them out of the wrapper in the few days that I’ve had them. I can’t believe Juan’s decision, it is absolutely horrible customer service. Take a look and decide for yourselves!! Juan if you see this, loosen up, buddy… it’ll take you places in life.