Brand Certified
JCPenney
4.1(886 reviews)
Certified by JCPenney • Mar 01, 2026
Business Details
2555 El Camino Real, Carlsbad, CA
92008, United States
Certified by JCPenney • Mar 01, 2026
(760) 729-7991
Certified by JCPenney • Mar 01, 2026
https://www.jcpenney.com/locations/ca/carlsbad/clothing-stores-carlsbad-ca-566.html
Certified by JCPenney • Mar 01, 2026
About
Certified by JCPenney • Mar 01, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Carlsbad, CA location nearby Hidden Meadows and Oceanside offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Mar 01, 2026
Hours
Certified by JCPenney • Mar 01, 2026
Reviews
4.1
886 reviews
5 stars
464
4 stars
223
3 stars
110
2 stars
31
1 star
58
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported long wait times and poor service in specific departments.
Store Condition
Several reviews noted cleanliness and organization in the store, but there were complaints about maintenance issues like non-working escalators and restrooms.
Product Availability
Customers expressed disappointment with low stock levels and limited selection in certain departments, particularly in the men's section.
Checkout Experience
Many customers reported long wait times at checkout due to insufficient staff, leading to frustration.
Pricing and Sales
Customers appreciated the good deals and reasonable prices, although some felt misled by promotional offers.
- WMWendy McintoshJan 10, 20265.0Great!
- JYJosh YangDec 30, 20251.0Smells bad
- DPDebbie PiperDec 16, 20255.0Found a few good deals but checkout wasn't so good
- EBErika BertottiDec 5, 20255.0Consistent quality. The Carlsbad store is always neat and organized. The staff are friendly. Good dresses, work separates, sportswear, fitness/athletics wear, Martha Stewart home and good prices on mattresses.....enjoy shopping here. Much more relaxing to shop than somewhere like kohls.
- SAShana AlleyDec 4, 20255.0Love this place
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Carlsbad offer?
JCPenney in Carlsbad offers a wide variety of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the store hours for JCPenney in Carlsbad?
JCPenney is open Monday through Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does JCPenney offer curbside pickup and free shipping?
Yes, JCPenney provides both free shipping and curbside pickup options at their Carlsbad location.
Which payment methods are accepted at JCPenney in Carlsbad?
JCPenney accepts American Express, Discover, MasterCard, Visa, and checks as payment methods.
Is the JCPenney store in Carlsbad wheelchair accessible?
Yes, the store has a wheelchair-accessible entrance to accommodate customers with disabilities.
What are some nearby stores I can visit along with JCPenney at Shoppes At Carlsbad?
Nearby stores include Ben Bridge Jewelers, Sephora inside JCPenney, Kay Jewelers, and Hot Topic, offering options from jewelry to beauty products and clothing.
Are there any nearby places to grab a snack or dessert after shopping at JCPenney?
Yes, you can visit Sweet Cloud Creamery, Cinnabon, or Dairy Queen for delicious ice cream and desserts nearby.
How can I access JCPenney if I'm using public transit or coming from nearby attractions like Oceanside Mall?
JCPenney is located conveniently near the Oceanside Mall and Carlsbad Westfield Mall, making it accessible for shoppers visiting those centers or using local transit services nearby.
Can I find beauty and hair salon services near the JCPenney in Carlsbad?
Yes, nearby beauty and hair salons include Jcp Salon Carlsbad, Innovations Hair Salon, Benefit Cosmetics Brow Bar, and Brows Shaping Salon for various beauty needs.
Does JCPenney have an app for shopping and coupons?
Yes, you can download the JCPenney App from the Apple App Store to shop and access coupons conveniently.
Brand Certified Facts from JCPenney
This information is certified by JCPenney and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website