Express is an international fashion chain with women’s clothing and men’s clothing for work, play and all kinds of parties. Shop Express for women’s jeans, leggings, dresses, sweaters and shirts, and men’s jeans, suits, graphic tees and polos, plus shoes, jewelry and other accessories. Come visit us at 2525 El Camino Real in Carlsbad, CA or shop the collection online.
Clothes fit my slim and lean husband perfectly here (especially the suits). Their clearance is hardly even a deal though.
TT
TimeToLive
Dec 11, 2016
1.0
I got really terrible customer experience in this store. I bought few things over here. Everything was good (except some minor issues with unpleasant, sad cashier but its ok everybody have bad day) until I get back home (I live 1 hour away from that store) and realize that cashier forget to remove security lock from 2 pants that I bought. So I drive 1 hour back to the store asked for manager, explain her that her cashier make big mistake and that really destroyed my whole day. All I was waiting is understanding and apologize. She said well sometime it happens, sorry I have another customer, buy. By the way that cashier didnt even try to talk to me and it was not many customers that time.
I was working in customer service for few years and Im customer in different places but I never faced that unprofessional and terrible attitude to me. Feel really bad about that I hope some high lvl person will look to this comment and make some right decision about that. Here is some information for that person: my purchase was made at 13:33:34 12/11/2016. Cashier name: Tiffany. Store # 305. Invoice #8900. Unfortunately I forget to ask managers name. Also another cashier that fixed issue with security locks was really nice and much better than manager. Hope she will replace that manager in the future.
And for other customers if you really like express clothes try to avoid this place.
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Is Express Carlsbad hiring?
Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.
How to do I contact Express customer service?
We would like to hear your comments, questions and suggestions. You can reach us at 1-888-397-1980.
Can online orders be returned to any Express store?
Online orders can be returned or exchanged within 30 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.
How long does it take Express clothing to ship?
Orders shipped via standard delivery typically arrive in 5-7 business days for the United States and selected Territories. Business days are limited to M-F 8:00 a.m. to 5:00 p.m. EST, not including holidays. The Express fulfillment center is closed for the observance of major United States holidays.
What is the return policy at Express?
Express will accept returns and exchanges for items purchased in our U.S. stores and online based on the following requirements. We will not accept a return or exchange if requested more than 30 days after the purchase. Third party branded products purchased online cannot be returned in stores. We will not accept returns and exchanges that were purchased in our Express Factory Outlet stores, or in stores outside the U.S. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.
What sizes does Express offer?
Express offers sizes ranging from 00-14 in women's and XS-XL in men's online and in stores. Click on the link to see our size chart: https://www.express.com/service/custserv.jsp?name=SizeChart.
Where can I buy an Express gift card?
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Is Express Carlsbad hiring currently?
Please visit https://www.express.com/g/careers/ to view and apply for open positions.
How can I contact Express customer service?
You can reach Express customer service at 1-888-397-1980 for comments, questions, and suggestions.
Can I return online orders to the Express store in Carlsbad?
Yes, online orders can be returned or exchanged within 30 days at any Express store, but not at Express Factory Outlet stores.
What are the standard shipping times for Express clothing?
Standard delivery usually takes 5-7 business days within the United States and selected Territories, excluding major holidays.
What is Express Carlsbad's return policy?
Returns and exchanges must be within 30 days of purchase. Third party products bought online cannot be returned in stores, and outlet store purchases have different policies.
Which sizes does Express offer for men and women?
Express offers women's sizes 00-14 and men's sizes XS-XL both online and in stores. Size charts are available online.
What are the operating hours of Express in Carlsbad?
Open Monday to Thursday from 11:00 AM to 8:00 PM, Friday and Saturday from 11:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Are there any nearby places where I can shop for children's clothing near Express Carlsbad?
Yes, Justice is nearby, a store specializing in children's and designer clothing, which complements your shopping experience at Express.
Where can I find jewelry stores near Express in Carlsbad?
Nearby jewelry stores include Romano's Jewelers, AG Jewelers, Kayla Body Jewelry, Banter by Piercing Pagoda, Totally Pagoda, and Zales for a variety of selections.
What dining options are available close to Express Carlsbad?
You can enjoy meals nearby at Art Cafe, Pat & Oscar's American restaurant, or Pluck United, a chicken restaurant offering a variety of dishes.