American Eagle & Aerie

Reviews

• BG

  Baby Girl

  Jan 24, 2026
  1.0
  “Walked in and no one greeted us. The store didn’t feel welcoming, and the staff didn’t seem attentive. Hopefully customer service improves.”
• NF

  Neveen Farah

  Nov 2, 2025
  5.0
  I love shopping here! Great customer service and everyone is so nice!
• PL

  Priscilla Leon

  Jul 6, 2019
  3.0
  I usually don't write reviews but just simply rate the location but something I'd like to address is the price issue I discovered. It was my first time shopping at AEO and I absolutely fell in love with the variety of clothing styles and even the customer service. The employees made sure to check customers felt comfortable while shopping, and even offered their two cents on all AEO sales and clothing. Before purchasing clothing I often check to see if the prices online match the prices in store, just to make sure the store is honoring their customers the right prices. (I am aware that sometimes there are only online sales, but I do remember clearly seeing the big red sign promoting their clearance sale with all clearance having some type of extra percentage off in-store). Furthermore, I went through with my purchase without checking the prices online first simply because I felt that the store must have been up to date on all prices and because of their great customer service, I truly felt that I did not need to check my purchase. Days after, I come to find out online, that the one $22 tank top (wasn’t in the clearance section) and the other $13 (was in the clearance section) tank top I purchased were clearance items all along and are both $7.99. I would not be so upset if the tank tops were only a few dollars less than what I paid, but there is a $6 - $14 difference. I made the mistake of throwing out my receipt, but I really wish I had been given the option to have my receipt emailed. Because I threw out my receipt, I think it would be silly of me to go back to the store to ask for the difference back. I hope my first experience helps other AEO shoppers and even this AEO location by making sure they’re up to date on prices. I would really hate for other people to pay for something almost twice it’s price.