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JACK O’NEILL OPENED THE WORLD’S FIRST SURF SHOP IN 1952 OUT OF A GARAGE OFF THE GREAT HIGHWAY, SAN FRANCISCO. HE STARTED OUT SHAPING BOARDS AND SELLING WAX, EVENTUALLY EXPERIMENTING WITH INSULATED SURF VESTS TO EXTEND SESSIONS IN THE FRIGID WATERS OF NORTHERN CALIFORNIA. THIS THOUGHT PROCESS LEAD TO THE CREATION OF THE NEOPRENE WETSUIT, AN INVENTION OF JACK’S THAT CHANGED THE SURF WORLD FOREVER. THE SHOP LATER MOVED TO SANTA CRUZ AND WENT FULL FORCE INTO THE WETSUIT BUSINESS. THAT SAME PROGRESSIVE SPIRIT STILL DRIVES THE COMPANY FORWARD TODAY. WE AT O’NEILL STRIVE TO INNOVATE, EVOLVE, AND PRODUCE TIMELESS PRODUCTS TO BENEFIT THOSE WHO LIVE THE SURF LIFESTYLE.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.