Since 1913 Prada has been synonymous with cutting-edge style. His intellectual universe unites concept, structure and image, through codes that go beyond trends. His fashion transcends the product: it is the translation of the conceptual into a universe that becomes a point of reference for those who love to experiment, challenging conventions.
Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, and lacking professionalism.
Store Experience
Customers reported long wait times to enter the store and inconsistent management of customer flow, leading to frustration.
Product Selection
While some customers appreciated the variety and discounts available, others noted limited options and outdated inventory.
Staff Attitude
Several reviews mentioned a negative attitude from staff, with instances of perceived discrimination and lack of respect towards customers.
RF
Review Facts
Dec 21, 2025
5.0
There is a line before going in.
HH
Hello
Nov 24, 2025
1.0
They never answer the phone!!!!! Zero customer service.
DA
Diana Avila
Oct 28, 2025
3.0
I can't rate this but had to add stars to leave comment. I would like to visit this store but so many bad reviews on the customer service. I use to visit the Prada store (now closed) in San Marcos, TX when I would visit my daughter in Austin and the staff attentive and nice. I don't expect employees to kiss up to me but I'm a firm believer in good service. A simple hi and welcome goes a long way and then just let the customer go their merry way to shop. Hope to make a trip out to this outlet mall from Texas as it looks like yall have a lot of good options.
ML
Michael Lynch
Oct 13, 2025
5.0
Anthony helped us and was absolutely wonderful. Can't wait to go back.
AF
Ana Fernandez
Jul 18, 2025
1.0
I visited the Prada store this afternoon looking for an everyday bag. Susana, a friendly staff member who was helping me, mentioned that once I was ready to purchase, I could return and ask for her to help make the process quicker and more efficient.
I came back shortly after with my husband, ready to make my purchase. While waiting in line to enter, the door attendant allowed another group to bypass the line entirely. When I asked why, he responded, “Because they’re only two".
That explanation doesn’t sit right with me especially when my husband where in line patiently waiting in the 100° weather. It was disappointing to see both of us and others overlooked in favor of someone not even in line.
As a door attendant, it is your responsibility to manage the flow of customers fairly and respectfully. This was not okay. I ended up taking my business elsewhere. Prada, respect your customers especially those ready to support your business.
Your attendants would benefit from additional customer service training to ensure consistency, professionalism, and respect toward all guests.
Frequently Asked Questions About Prada Prada Cabazon
What are the operating hours of Prada Prada Cabazon?
Prada Prada Cabazon is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 8:00 PM.
Where is Prada Prada Cabazon located?
The store is located at 48650 Seminole Drive, Suite 1040, Cabazon, CA 92230, United States.
What types of products can I find at Prada Prada Cabazon?
You can find a range of luxury items including women's and men's clothing, shoes, handbags, accessories, sunglasses, beauty products, lingerie, and denim.
Does Prada Prada Cabazon offer in-store pickup?
Yes, Prada Prada Cabazon offers in-store pickup for your convenience.
How can I contact Prada Prada Cabazon for inquiries or support?
You can reach Prada Prada Cabazon by phone at +1 951-849-4775 or via email at grp_usa_shop_cabazon@prada.com.
Which other luxury brands are located near Prada Prada Cabazon?
Nearby luxury brands include Alexander McQueen, Gucci - Cabazon Outlet Timepieces and Jewelry, Dolce & Gabbana Outlet, Fendi Cabazon Outlet, and Emporio Armani.
Are there dining options near Prada Prada Cabazon?
Yes, dining options near Prada Prada Cabazon include Five Guys for burgers, BKK 78 Street Food serving Thai cuisine, and Sbarro for Italian-style pizza.
What other clothing stores can I visit near Prada Prada Cabazon?
In addition to Prada, you can visit stores like Mackage, Canali Company Store - Desert Hill, Loro Piana, BCBG Max Azria, Marc Jacobs Outlet, and Loewe nearby.
Does Prada Prada Cabazon have a presence on social media?
Yes, you can find Prada on Facebook (https://www.facebook.com/Prada/), Instagram (handle: prada), Twitter (handle: prada), TikTok (http://tiktok.com/@prada), and YouTube (https://www.youtube.com/prada).
What is the brand philosophy of Prada Prada Cabazon?
Since 1913, Prada has been known for cutting-edge style, uniting concept, structure, and image beyond trends, creating a fashion universe for those who love to experiment and challenge conventions.