Worst service ever. Terrible quality. Leggings ripped after the first use then they say they won’t change it…
LD
Lexxx Domina
Apr 17, 2026
1.0
Strange and judgmental little people, funny how this attitude comes from the people standing behind the counter.
CC
Carmen Cheung
Apr 9, 2026
1.0
I had a really disappointing experience with Alo, both in product quality and customer service at this Burlingame location.
I purchased a pair of sweatpants and after fewer than 10 wears, and only about 5 washes, they started to pill badly and the “A” logo literally came off. At this price point, that level of quality is honestly unacceptable, especially compared to other athleisure brands.
I brought the pants into the store hoping for a reasonable resolution. Before even hearing me out, a staff member immediately dismissed me, saying they couldn’t help because the pants “looked very worn.” That’s exactly the issue, they became worn-looking almost immediately due to poor quality.
I explained that someone else I know had the same issue and was offered an exchange. The staff told me to speak with the manager. Initially, the manager was willing to honor an exchange, but after speaking with the staff over the intercom, her tone completely changed. Suddenly, I was asked for a receipt and then told they couldn’t help because the item was purchased during a 30% sale.
Since when does a sale mean lower quality or no accountability?
This felt inconsistent, dismissive, and frankly unprofessional. Alo markets itself as a premium brand, but both the product durability and the in-store service I experienced were far from it.
I won’t be purchasing from Alo again.
SS
SK
Mar 5, 2026
4.0
Great place with awesome people.
FF
Francisca Campos Ferreira
Mar 5, 2026
5.0
⭐⭐⭐⭐⭐
Amazing experience! Everything was perfect and the staff were absolutely spectacular, very friendly, helpful and attentive. I highly recommend it and will definitely come back!
ALO offers studio to street clothing, yoga gear, and luxury performance skincare products.
Where is ALO located?
ALO is located at 1390 Burlingame Avenue, Burlingame, CA 94010, United States.
What are the opening hours for ALO?
ALO is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 6:00 PM.
Does ALO have an official website where I can learn more or shop online?
Yes, you can visit ALO's website at https://www.aloyoga.com/.
What type of store is ALO classified as?
ALO is classified as a clothing store.
Which nearby stores can I visit along with ALO for more clothing options?
Nearby clothing stores include Baby Gap, Vans, Reliance Clothing Company, Therapy Stores, and babyGap, offering a variety of apparel and accessories.
Are there any coffee shops near ALO where I can relax after shopping?
Yes, Caffe Central is a nearby coffee shop and cafe where you can enjoy a drink after your visit to ALO.
Can I grab a bakery item close to ALO?
Absolutely, La Panotiq Bakery Cafe is a nearby bakery where you can find fresh baked goods.
How can nearby places like Caffe Central and Baby Gap enhance my visit to ALO?
You can enjoy a coffee break at Caffe Central before or after shopping, and visit Baby Gap for children's clothing, making your shopping trip more diverse and convenient.
Are there any beauty or wellness services near ALO?
Yes, Halo Blow Dry Bars, a hair and beauty salon, is located nearby for additional wellness and beauty services.
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