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Nordstrom Brea Mall

4.4
(1927 reviews)

Business Details

500 Brea Mall Way, Brea, CA
92821, United States
(714) 529-0123
https://www.nordstrom.com/store-details/nordstrom-brea-mall

About

Department StoreClothing StoreShoe StoreCosmetics StoreWomen's Clothing StoreMen's Clothing StoreChildren's Clothing StoreNordstrom
Discover an amazing selection of men's, women's, and children's clothing, along with home décor and top-brand beauty products at Nordstrom Brea Mall. Enjoy the convenience of in-store pick-up! Plus, take advantage of our gift boxes and gift packaging services to make your shopping even easier. This upscale clothing store provides personalized services like styling and alterations, ensuring an enjoyable shopping experience. Visit us to explore the latest trends from top brands and enjoy our exceptional customer service.

Details

  • DeliveryAvailable
  • Curbside pickupNot available

Location

Nordstrom Brea Mall
500 Brea Mall Way, Brea, CA
92821, United States

Hours

Reviews

4.4
1,927 reviews
5 stars
1,271
4 stars
417
3 stars
129
2 stars
46
1 star
64

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The store is generally reported as clean and well-organized, although there are complaints about the condition of the restrooms.

Customer Service

Customer service experiences are mixed; while many associates are praised for their helpfulness, there are notable instances of poor service and unprofessional behavior.

Product Selection

Customers appreciate the wide selection of high-quality merchandise, particularly in clothing and beauty products.

Dining Experience

The café receives positive feedback for its food and service, with specific dishes highlighted as excellent.
  • 22
    2live&dienLA
    2 days ago
    5.0
    Good shopping great store good customer service clean and friendly employees
  • RA
    Rene Amio
    3 days ago
    4.0
    Luxury place to shop.
  • EE
    eveloveswall e
    4 days ago
    1.0
    I went into the kids department to exchange a pair of shoes. The exchange had already been completed online. All I needed to do was drop off the old pair and pick up the new one. It should have been simple. Instead, the cashier acted like he had no idea what was going on and told me the exchange could not be done. I asked for a supervisor, and he called Ashly. She immediately said they could not process it because it had been more than 200 days, even though I clearly showed her that the exchange had already been approved online. Then she changed her reasoning and said they needed to evaluate the return. I pointed out that their policy clearly states exchanges can be done at any time and that customer satisfaction is part of their policy. Rather than handling the situation professionally, she made unnecessary snarky remarks. In the end, she processed the exchange, which proves it could have been done all along, but I left extremely unhappy. There was absolutely no reason for the attitude or the comments. A simple and professional interaction would have avoided all of this.
  • JJ
    John
    Feb 23, 2026
    5.0
    As always. Clean bathrooms
  • BC
    Barbara Cohen
    Feb 12, 2026
    5.0
    I was looking to buy a new fragrance and a reached out to a woman to inquire about a Gucci scent. She said they only had a large one but then went in the back and found a smaller one. She seemed uninterested in me and went to another customer. Thankfully, I found Brent who was knowledgeable and kind and helped me with a Le Lebo scent I gave purchased and provided excellent customer service. I am glad I went to him for his assistance after a disappointing experience. He is an asset to the store.

Frequently Asked Questions About Nordstrom Brea Mall

What types of clothing does Nordstrom Brea Mall offer?

Nordstrom Brea Mall offers an amazing selection of men's, women's, and children's clothing from top brands.

Does Nordstrom Brea Mall provide gift packaging services?

Yes, Nordstrom Brea Mall offers gift packaging services to make your shopping experience easier.

Brand Certified Facts from Nordstrom Brea Mall

This information is certified by Nordstrom Brea Mall and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Official website
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