Brand Certified
JCPenney
4.3(1013 reviews)
Certified by JCPenney • Mar 01, 2026
Business Details
400 Brea Mall, Brea, CA
92821, United States
Certified by JCPenney • Mar 01, 2026
(714) 671-2882
Certified by JCPenney • Mar 01, 2026
https://www.jcpenney.com/locations/ca/brea/clothing-stores-brea-ca-2648.html
Certified by JCPenney • Mar 01, 2026
About
Certified by JCPenney • Mar 01, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Brea, CA location nearby Anaheim and Chino offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Mar 01, 2026
Hours
Certified by JCPenney • Mar 01, 2026
Reviews
4.3
1,013 reviews
5 stars
626
4 stars
224
3 stars
86
2 stars
28
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individual employees who provided exceptional service.
Product Selection
Customers appreciated the wide variety of clothing and home goods available, often noting good sales and promotions.
Checkout Experience
While some reviews mentioned fast and professional checkout, others reported issues with long wait times and inexperienced cashiers.
Store Conditions
Several customers noted the store's cleanliness and organization, but some expressed concerns about the lack of staff available on the sales floor.
Promotional Issues
There were complaints about misleading promotions and issues with honoring discounts, leading to customer frustration.
- BFBetty FrankFeb 24, 20265.0Who doesn't love this place? We looked other places for an outfit for my granddaughters wedding,I saw the JCPenney sign and I found exactly what I wanted in short order.AND, it was on sale.
- ZHZainab HasanJan 29, 20265.0We had a great experience at JCPenney on November 2 around 5 pm. Gavin and Elmer did everything to make sure we find our needs they are fine young men who works hard. I will always shop from JCPenney and thanks to those two young men who made our day me and My boys.
- JJJAFJJan 19, 20264.0More selection compared to the one at Whittier
- MPMarlene PajonDec 30, 20253.0Why is store hot. HVAC needs to be checked. Stuffy.
- LLLindsay LarsonDec 28, 20255.0Hi today I went shopping for myself, I tried on , found , & purchased everything I was looking for to purchase today, clean , spacious store , the cashier at checkout was friendly too overall a great shopping experience too for me .
Brand Certified Facts from JCPenney
This information is certified by JCPenney and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website