Rolex Boutique - GEARYS Rodeo Drive

Reviews

• AJ

  Amy Jam

  2 days ago
  5.0
  I had an exceptional experience working with Kimberly. From the moment I walked in, she provided a level of service that truly reflects the prestige of the Rolex brand. Kimberly is incredibly knowledgeable, patient, and attentive to detail. She took the time to understand exactly what I was looking for, answered every question with clarity, and made the entire process feel seamless and enjoyable. Her professionalism is matched by her warmth—she made me feel valued rather than rushed, which is rare and deeply appreciated. What stood out most was her genuine passion and honesty. She guided me thoughtfully without being pushy, ensuring I felt confident in my decision. It’s clear she cares about building relationships, not just making a sale. If you’re looking for a luxury buying experience that feels personal, elevated, and effortless, I highly recommend asking for Kimberly. She sets the standard for what client service should be.
• TC

  Tiffany Cohen

  4 days ago
  5.0
  I cannot say enough wonderful things about Raymond and the unforgettable experience he gave us while purchasing my push gift. This was a piece I never imagined I would own, and something I will cherish for the rest of my life. But what made it even more meaningful was the kindness, patience, and genuine care Raymond showed throughout the entire process. From the moment we met him, Raymond made us feel valued and comfortable. He was incredibly knowledgeable, never rushed us, and truly took the time to make this special moment feel as important as it was to us. His warmth and sincerity are rare, and it’s clear that he cares deeply about the people he helps. Receiving this watch is something I will always treasure, but I will equally remember the experience of purchasing it because of Raymond. He turned what could have simply been a transaction into a beautiful memory. Thank you, Raymond, for making such a meaningful milestone in my life even more special.
• JJ

  Joseph Javid

  Apr 22, 2026
  5.0
  Today I picked up my Rolex Datejust 36 (ref. 126233-0022) from Gearys Rolex Boutique in Beverly Hills and the whole experience felt as special as the watch itself. The watch is such a perfect blend of classic and modern. The two-tone steel and yellow gold gives it that timeless Rolex elegance, while still feeling fresh and versatile enough to wear every day. It’s one of those pieces that looks just as good dressed up as it does casually. A special thank you to Queena Chang, who was incredibly helpful throughout the process. She made everything smooth, professional, and genuinely enjoyable—no pressure, just thoughtful guidance and attention to detail that made the purchase feel meaningful. This wasn’t just buying a watch—it felt like marking a moment. Grateful for the experience and excited to wear this piece for many years to come. I can’t wait to see what else I can buy for my wife and my family as they become available.
• JB

  Jeff Burroughs

  Apr 22, 2026
  5.0
  Wow! I cannot see enough good things about my experience with GEARYS boutique on Rodeo Drive. Visited them while I was in town during New Year’s Day celebration and was treated extremely well from the moment I walked in the door. Dmitriy handled all of my questions and concerns and when I asked about purchasing a new timepiece, he said he would do everything he could to accommodate me, even though he did not have a timepiece in stock that day. After much follow up and emails back and forth for 4 months I received an email from him letting me know the piece that I wanted was in store. I made a return trip to LA to pick up the watch and even though Dmitriy was not working that day, he hooked me up with another team member Joanne, who was exceptional in her presentation and delivery of my timepiece. I couldn’t be more happy it would recommend Gary’s to anyone I come in contact with.
• AK

  Adib Khoury

  Apr 20, 2026
  5.0
  I had an amazing experience working with Nanjiao at GEARYS Rolex. From our first meeting, he was incredibly personable and took the time to get to know me and understand exactly what I was looking for, especially with my goal of finding a watch ahead of my wedding. What stood out most was how honest and transparent he was. He set clear and realistic expectations around availability, walked me through different options, and explained each watch in a way that made the decision process easy and enjoyable. I never felt rushed or pressured, just well-guided. Throughout the process, his communication was excellent. He kept me informed, gave me a clear sense of timing, and ultimately delivered the watch ahead of my wedding day. It meant a lot to be able to wear the watch for such an important moment. What really made the experience stand out was his attention to detail and how personable he was. He remembered my wedding date and even smaller details from our conversations, which made the whole process feel thoughtful and genuinely personalized. That level of care really meant a lot to me. Overall, I’m very grateful for his help and would absolutely look forward to working with him again in the future!

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