There is a female employee (long dark hair) who not only was very rude and constantly rolling her eyes, but ordered the incorrect shoes for me on a final sale item. The manager had to fix the situation. She did not look me in the eyes the entire time I was there or give any sort of customer service. I ended up ordering the shoes with the manager. Not sure what her problem was. Never have this problem at the Rodeo location. I highly recommend going there instead of this location. The employee looked like she hated her job, and put a sour taste in my mouth for Dior since I always receive the best service there.
I believe she intentionally ordered the wrong shoes for me since we had an issue as to why she is making it a "final sale". The shoes she ordered weren't even the same price, model, or color as the one I showed her. If i walked out the store without checking receipt, I would be on the hook for a $1500 shoe I did not even like. She even looked right at us and rolled her eyes when we came back. Thankfully the manager was much nicer and fixed her mistake. Like you literally have 1 job and you mess up that bad? Come on now. I expect much better customer service from Dior, especially when buying $1450 shoes.
What types of products does the DIOR boutique in Beverly Hills offer?
The DIOR boutique in Beverly Hills offers Women’s and Men’s Ready-to-wear including Leather Goods and Accessories.
What are the opening hours for DIOR in Beverly Hills?
DIOR is open Monday to Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Where is the DIOR boutique located in Beverly Hills?
The DIOR boutique is located at 9700 Wilshire Boulevard, Beverly Hills, CA 90212, USA.
Does DIOR offer pickup and delivery services?
Yes, DIOR offers in-store pickup, curbside pickup, and delivery services.
Which payment methods are accepted at DIOR Beverly Hills?
DIOR accepts American Express, Android Pay, MasterCard, PayPal, and Visa.
Is DIOR Beverly Hills accessible for individuals with disabilities?
Yes, the boutique has wheelchair accessible entrances and parking.
Does DIOR provide personalized shopping advice?
Yes, DIOR offers personalized advice to their clients.
Which nearby places can I visit when shopping at DIOR in Beverly Hills?
Near DIOR, you can visit luxury boutiques like BVLGARI, CHANEL at Neiman Marcus, and Giorgio Armani Uomo Beverly Hills Neiman Marcus, as well as the Estee Lauder Spa for relaxation.
Are there dining options close to DIOR in Beverly Hills?
Yes, nearby dining options include Fresh café and coffee shop, Mariposa American and Italian restaurant, and The Bar on 4 at Neiman Marcus for cocktails and drinks.
How can nearby stores like Neiman Marcus and CELINE enhance my shopping experience at DIOR?
Neiman Marcus and CELINE boutiques are close to DIOR, offering a wide range of fashion, footwear, and accessories, allowing you to explore more luxury brands conveniently in one area.