At Topdrawer, we design tools for creative people—things that help you write, draw, think, walk, carry, see, travel, paint, and live better. We design most of our products here in Boston, rooted in the neighborhoods we love—Boston, New York, Chicago, San Francisco, Los Angeles, Tokyo—but always with an eye on Japan’s rich culture of artisanal craftsmanship. What we don’t make, we choose carefully, with exclusive relationships with brands we admire around the world.
We combine the quality and craftsmanship of our grandparents’ generation with our drive for independence, function and stylish sustainability. It all results in a collection of tools that help you do your best work, wherever you are.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.