Aerie

Reviews

• IB

  Iniko Blue

  May 8, 2026
  5.0
  I shopped at Aerie for the first time. I ordered online and picked up in store. I have never shopped at AE or aerie online or in person before. I am so impressed with the customer service. Amanda was so kind, made me feel very welcome and helped me navigate a bunch of jeans. The multiple pairs of American eagle jeans I ended up with are great and I'm pleased with the fit and the price. However the best part of the whole experience was the fabulous customer service. Thanks Amanda.
• KD

  Kristin Douglas

  May 6, 2026
  5.0
  Staff very friendly and helped with all our needs.
• MR

  Mansee Rawal

  Mar 6, 2026
  2.0
  Not satisfied as my First-time in Park Royal location.. I Bought 6 under-wears because they were on sale for $40. The lady on the checkout didn’t even let me know 2 out of them were from non-sale section. Paid $61 and found out 3 days later when I saw the receipt on my email. Since I bought other stuff too I didn’t suspect the price being high. As someone who shops every weekend, I believe the small details matter a lot from a customer’s perspective, and this was honestly a very disappointing experience as I had travelled an hour just to see this location. But the staffs accommodating me on fitting room was very attentive and helpful. :)
• KB

  Katie Barron

  Feb 13, 2026
  5.0
  Staff are always so nice working there :) very helpful! I work as a retail store manager and I’m always so impressed by the staff there.
• JN

  Jessica Ng

  Jan 16, 2026
  5.0
  Thank you so much to Cathy at the Park Royal location. I came in with an Oh Snap! sweater that badly faded after a wash, and not only did she allow me to exchange it for something else, she took the time to go through the selection they had in store for my size. She was patient, kind, and attentive. Thank you so much! I'll be a returning customer :-)

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