I went in today and was trying on some clothes and I think her name was Lexi working the fitting room was amazing, so attentive, good energy and was so sweet. She gave me her thoughts on the clothes I tired on and was helping my friend and I know that if we wanted to order it online to find out correct size without us even having to ask. She’s a gem!
DC
Danish Chander
Feb 26, 2026
1.0
I had a very disappointing experience at American Eagle during checkout. The cashier ( wearing white sweater) asked if we wanted to donate money, and we selected “no” on the screen. After that, her attitude completely changed. She seemed visibly irritated and ended up tossing the receipts onto the counter instead of handing them to us politely.
There was no reason for that kind of behavior. As customers, we should feel comfortable making our own choices without being judged or treated poorly. It felt unprofessional and unnecessary, as if she was doing us a favor by simply doing her job.
Customer service matters, and experiences like this really discourage people from coming back. Based on this visit, I would not recommend shopping here.
HOWEVER REST OF THE STAFF IS SUPER AMAZING.
Date - 25/Feb/2026
Time - around 5 PM
VM
Victor Morales
Jan 9, 2026
5.0
I had a really good experience in here! Sam helped me a lot finding the jeans I was looking for, she is really kind and joyful! Definitely coming back here again!
What type of products does American Eagle in Victoria offer?
American Eagle offers a variety of jeans, clothing, and accessories including women's and men's clothing, t-shirts, pants, shorts, sweaters, hoodies, outerwear, shoes, boots, sandals, accessories, and fragrance.
Where is the American Eagle store in Victoria located?
The American Eagle store is located at 3147 Douglas Street, Space 215, inside the Mayfair Shopping Centre, Victoria, BC, V8Z 6E3, Canada.
What are the regular operating hours for American Eagle in Victoria?
The store is open Monday to Wednesday and Saturday from 10:00 to 18:00, Thursday and Friday from 10:00 to 21:00, and Sunday from 10:00 to 17:00.
Does American Eagle offer in-store pickup or delivery services?
American Eagle provides in-store pickup service, but does not offer delivery.
Which payment methods are accepted at American Eagle Victoria?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is the American Eagle store in Victoria open on public holidays?
On some holidays, such as November 11th and December 24th, the store operates with reduced hours; it is closed on December 25th. Check specific holiday hours for accurate information.
Can I find other clothing and shoe stores near American Eagle in Mayfair Shopping Centre?
Yes, nearby stores include West 49 (clothing and accessories), Bluenotes (t-shirt store), ALDO and Call It Spring (shoe stores), as well as Sport Chek and Town Shoes.
Are there beauty and cosmetic stores near American Eagle in Mayfair Shopping Centre?
Yes, nearby beauty stores include L'Occitane en Provence, Sephora, Bath & Body Works Canada, and Chatters Hair Salon.
What nearby services could customers combine with their visit to American Eagle?
Customers might also visit nearby jewelry stores such as Swarovski, Michael Hill, and Ben Moss Jewellers, or get clothing alterations at Stitch It Clothing Alterations in the Mayfair Shopping Centre.
How can I contact American Eagle Victoria for inquiries or support?
You can reach American Eagle Victoria by phone at +1 250-380-1564 or visit their Facebook page at https://www.facebook.com/144666678905570.
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