CHANEL

Reviews

• DT

  Diệu Thiện

  6 days ago
  1.0
  They are some of the rudest most laziest staffs i have ever witness. And they think it’s cool 🙂 a bunch of grown adults acting superior like we owe them something. The worst Chanel store for sure. But the security were kind i’ll give them that.
• JA

  Jane A

  Jun 9, 2026
  1.0
  Offered to ship a bag for me by the end of the day, made me wait about 10 hours and then was told that the bag is sold out. The lack of flexibility and client-centric actions really gets in the way of the Chanel experience. As a second generation 20+ year Chanel client, the disregard for client time and willingness to give good experiences is astonishing.
• VB

  VANESSA BUGATTI

  May 25, 2026
  5.0
  My only complaint is it's too small. Love this place, but would love to have more selections if their incredible goodies. Staff is amazing, location is perfect. You must ship here if you want quality
• RA

  raz abbasloo

  May 21, 2026
  5.0
  Myriam was incredible she helped me get the exact bag and wallet i wanted a very smooth process! Definitely one of my favourite chanel branches
• SG

  Shan Gavai

  May 14, 2026
  5.0
  We had an amazing experience with Vida at Chanel Holt Renfrew Vancouver. She was warm, thoughtful, professional, and genuinely went above and beyond to help us find a special piece my wife had been looking for. What stood out most was how personal and attentive the experience felt. Vida kept us in mind, communicated clearly, and made the entire process feel exciting and memorable without any pressure. Thank you, Vida, for making this such a special experience for us. We truly appreciate your help and look forward to visiting again.

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