CHANEL

Reviews

• SS

  Sarah Shabacon

  Aug 14, 2026
  4.0
  I had to wait around 10 minutes to get in because the sales assistants were helping other customers - one thing I was disappointed by is that the shoe size I wanted was on the mannequin for display and when they realized that, they just said sorry. When I spoke with a SA at the Chanel at Holt Renfrew they said I should have been offered to be on a call list for when they change the look on the mannequins so I could buy them.
• SV

  Salman Virani

  Aug 1, 2026
  1.0
  My friend was inside and lady stops me going inside thats worst customer services and not trusting asking me to contact my friend when i can see him showed her as well, felt very insulted as was few familys around lauging at me. Thanks Chanel to have this kind of stuff welcoming us
• AA

  Alex

  Jul 27, 2026
  1.0
  I was there last night, about 20 minutes before closing. I already knew which bag I wanted and just wanted to see it before purchasing it. However, the girl at the front kept asking irrelevant questions, which made me feel like she didn’t believe I was actually going to buy it. I found her attitude very uncomfortable and was highly disappointed with the customer service. I was genuinely there to make a purchase, and I expected to be treated with more respect.
• A

  徐宁远

  Jun 14, 2026
  3.0
  刚开门的第二天去 服务态度很不好 等了40分钟才刚进去 第二次去就好了很多 tina服务态度很好