ALO

Reviews

• RF

  Rosana Fernandes

  2 days ago
  1.0
  I was shocked by the arrogance and rudeness displayed by several employees at the Alo Yoga store in Pacific Centre, Vancouver. They treated customers as though they were doing us a favor by selling clothing. Unfortunately, the staff came across as inexperienced and unprofessional, with very poor customer service skills. The worst experience I had was with an employee named Maria, whose attitude was especially rude and dismissive. Good manners and respect toward customers are essential in retail. Without that, any brand risks losing loyal clients. I will certainly continue shopping online instead, and I do not recommend visiting the Vancouver physical store.
• ES

  Elise Sing

  May 12, 2026
  1.0
  I want to love this brand… but no one at the store or at the customer care line, including the team lead, has any product knowledge. Things look pretty… but there’s no substance to the style. Highly recommend Manduka for quality mats and sterling customer care.
• ND

  Nate D

  May 8, 2026
  1.0
  Poor customer service. Spoke to maybe 5 staff and not a single one was friendly or wanted to help. Store is messy and hectic. They need more staff working during busy sales, better service training.
• NM

  Nodoka Miyauchi

  May 8, 2026
  5.0
  aloversary30％オフセールで買い物にいきました。セール最初の土曜昼過ぎだったこともあり店内はまともに買い物ができる状況ではありませんでした。マンダリン、広東語、韓国語がほとんどでしょうね。日本人の方は見かけませんでした。散乱する商品を見て、その日は諦めて帰宅しました。 翌月曜、開店時間に合わせて改めて伺ったところ、すでに30人ほどのお客さんがいました。店内・試着室は清潔で快適にお買い物を楽しめました。 商品の購入時にレジでアプリとは別に店頭で会員登録をしていただきました。 メモ：156cm、骨格ストレートど真ん中、46kg、XXSを余裕を持って切れるサイズ感でした。
• DM

  Dr Mahi Mohammadi

  May 7, 2026
  1.0
  I am a fan of ALO and usually prefer shopping online due to my busy schedule, but sometimes I like going to the store so I can try things before buying. Unfortunately, every time I visit this location, I leave thinking I’ll never come back. The staff are very careless and rude. Whenever I ask for help, they say “I don’t know” without even trying to check or assist. It’s really frustrating and disappointing.