During our visit, we accidentally got locked out of the fitting room while trying on clothes. A staff member assisted us, which we appreciated. However, immediately afterward, she questioned whether we had six items and later came over to count and inspect the clothing while I was simply showing my friend which T-shirts fit and which didn’t.
The experience from the tall Mexican lady or Spanish (old) made us feel as though we were being treated with suspicion, despite doing nothing inappropriate. We come from respectable families and expect to be treated with courtesy and respect when shopping.
Your staff would benefit from better customer service training, with a focus on treating customers professionally rather than making them feel distrusted. A good example is the Levi’s store in the same mall, where the staff consistently provide a welcoming and respectful shopping experience.
Unfortunately, because of this experience, I will be taking my business elsewhere.
HH
Hetty
Jul 2, 2026
1.0
Poor customer service especially to the assistant supervisor named Michelle. The sale sign was confusing for men’s clearance section. And we found shirts hang for women on the clearance section but when scanning in the counter the cashier said it was not part of clearance he called Michelle. She talking to me far from me and doing something while taking and not looking to us.She’s not properly explaining the reason. And have sarcastic answer. And she turn away immediately and then smile. She was very rude and as assistant supervisor she must show good example to other sale associates.. She don’t know to handle customer inquiries and complain.
AA
Adeel Agro
Jun 6, 2026
5.0
I was at ck and Pooja was really helpful with the changing rooms and immediately opening it when any costumer came!
SS
Shashwat
Apr 10, 2026
5.0
I was helped by Mary, she was really friendly and helpful. Overall staff was so welcoming. Store was clean and well organized. Great location to shop and save some money on always running discounts.
GG
Gi Gi
Mar 7, 2026
5.0
I just bought a jacket here and would like to say "THANK YOU " to the cashier- the young lady wears glasses. I have fantastic service from her.
Calvin Klein is located at 5000 Canoe Passway, CRU #517, Tsawwassen, BC, V4M 0B3, Canada.
What are the opening hours of Calvin Klein?
Calvin Klein is open Monday to Wednesday from 10:00 to 19:00, Thursday to Saturday from 10:00 to 21:00, and Sunday from 11:00 to 19:00.
How can I contact Calvin Klein by phone or email?
You can reach Calvin Klein at +1 604-948-0935 or via email at cc420store@ck.com.
What payment methods are accepted at Calvin Klein?
Calvin Klein accepts American Express, Apple Pay, Cash, MasterCard, and Visa.
Is Calvin Klein currently open or closed?
Calvin Klein is currently open and operational.
What type of store is Calvin Klein?
Calvin Klein is a clothing store under the PVH category.
Are there any hair salons near Calvin Klein?
Yes, Tommy Gun's Original Barbershop, a hair stylist and beauty salon, is located nearby.
Which mobile phone stores are near Calvin Klein?
Bell, a telecommunications company and mobile phone store, is located near Calvin Klein.
What other clothing stores are located near Calvin Klein?
Nearby clothing stores include Levi's Outlet Store, Lolë Tsawwassen Mills, and Tip Top.
Where can I find shoe and fashion accessory stores near Calvin Klein?
DSW Canada, which offers shoes, fashion accessories, and children's clothing, is close to Calvin Klein.
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