lululemon

Reviews

• TC

  Tina Coco

  2 days ago
  5.0
  I had the privilege of meeting Gabi yesterday at the Morgan Crossing Lululemon. She was the most helpful, thoughtful and knowledgeable Lululemon customer service representative I have ever met. I am a 55 year old woman and I've got to tell you this young lady in her 20's made me feel beautiful, seen and appreciated. I ended up spending $1000 of which I will never regret. Thanks Gabi for making my day and experience at Lululemon outstanding.
• KK

  kamaljeet kaur

  Apr 23, 2026
  1.0
  I purchased a pair of shorts from this store about a week ago. Today, I returned to request a refund as they did not fit. Unfortunately, my experience was quite disappointing. The cashier, Angee, declined the return because the tag was not attached to the shorts, although it was still provided with the item. While I understand that store policies must be followed, I found her tone and manner of communication to be unprofessional. She also made a comment about an odor, which I felt was inappropriate and handled insensitively. The shorts were never worn outside; any smell may have been due to food, as I frequently carry takeout. I then spoke with the female manager, whose approach was also dismissive and rude. As a customer, I expect a manager to communicate respectfully and professionally, but this was not my experience. When I asked if an exchange would be possible instead, my request was refused without consideration. The way both employees spoke to me made me feel uncomfortable and singled out, and the interaction came across as biased and disrespectful. Overall, this was a very negative experience, and I will not be returning to this store. I hope management takes steps to improve how customers are treated.
• LM

  Leigh Mich

  Apr 23, 2026
  1.0
  My first time in this location and last. The "Hi" I got was like I was an inconvenience having entered the wrong store. I headed to the area I wanted to look at and a sales clerk and customer came around the corner and the clerk acted like I was also an inconvenience and in the way. No hello no smile just stepping around me. Reminded me of the pretty woman shopping experience. Save yourself some time and shop online.
• JF

  J F.

  Apr 21, 2026
  5.0
  Jenna helped us today with our try ons. She was so kind, cheerful & helpful!! Made our shopping so enjoyable! Thank you!!!
• JS

  Jo Sophine

  Mar 28, 2026
  5.0
  Always the best experience coming in! Love it so much excited for there new store opening!!

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