Tommy Hilfiger

Reviews

• AZ

  Atekeh Zolfagharian

  Aug 8, 2026
  5.0
  I had a wonderful shopping experience at the Tommy Hilfiger outlet at McArthurGlen Vancouver. The staff were incredibly friendly, welcoming, and helpful throughout our visit. A special thank you to Rikka, the supervisor, who was absolutely amazing. He was very kind, professional, patient, and genuinely helpful. He went above and beyond to help us and made our shopping experience so much easier and more enjoyable. His positive attitude and excellent customer service really stood out. I’d also like to thank Chetan and Simay. They were both incredibly friendly, attentive, and helpful, and made us feel very welcome. It’s always a pleasure to shop somewhere with such a great team and excellent customer service. We’ll definitely be coming back. Highly recommended! ⭐️⭐️⭐️⭐️⭐️
• RK

  Rumani Khurana

  Jul 4, 2026
  5.0
  Good collection
• VR

  Virendra Rathore

  Jun 15, 2026
  5.0
  I am not a google review person but this time i had to do it.. “I had a wonderful experience at the Tommy Hillfiger outlet in Richmond. At the cash counter, Salma was absolutely fantastic. She answered all of our questions with so much patience and care, and she handled everything with a smile. It was truly a great experience, and I felt really taken care of. Thank you, Salma!”
• 99

  9kellers

  May 31, 2026
  1.0
  Zipper men's jackets are defective pieces. Bad quality at Tommy. Please be careful. Keep your receipt somewhere safe and wear your jacket right away so if needed you can return it on time and save yourself from the hassle they give you at the counter. Bad service and never coming back here to buy men's zipper jacket.
• A

  Елена Буковская

  May 24, 2026
  1.0
  I am writing to formally complain about the unacceptable treatment I received at the Outlet Tommy Hilfiger which located in McArthurGlen Designer Outlet Vancouver Airport store in Canada I’m regular customer in this store and it’s first time I see this not respect . I found two shirts placed in the 70% off section of the store. When I brought them to checkout, I was told the discount did not apply. I understand that pricing or merchandising mistakes can happen. However, the issue was not only about the discount — it was about the extremely disrespectful way the manager Vika handled the situation. The manager asked me to return to the 70% section and prove where I found the iitems, which made me feel as though I was being accused of lying or trying to deceive staff. Her attitude was dismissive, rude, and unprofessional throughout the interaction. Instead of resolving the situation respectfully, she chose to argue and make me feel embarrassed in front of other customers. As a customer, I expect to be treated with basic respect and professionalism, regardless of whether a pricing mistake occurred. This experience left a very negative impression of your brand and customer service standards. I would like this complaint to be reviewed seriously and addressed appropriately. No customer should be treated this way in your stores.

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