Samsonite Company Store - McArthurGlen Vancouver Designer Outlet

Reviews

• ES

  Ella Stewart

  6 days ago
  1.0
  I went to this store at 10:30am on Saturday. They should have more people working for a big sale going on. I don’t know why there’s only one older gentleman working with a lot of different customers at the same time. I needed a luggage to take a flight in 3 hours and ended up waiting for at least 30 minutes without any help. I feel bad for him and whoever’s working here.
• WS

  W. Shi

  May 8, 2026
  5.0
  I’ve been waiting for them to restock the Paralux, got it with 20% off. The young and handsome salesman was so helpful and so funny that my friend even asked for his wechat.
• MC

  Mina C

  Apr 3, 2026
  5.0
  Ryan was very helpful.
• CN

  Chonnipha Naoyenphon

  Mar 12, 2026
  1.0
  I got a bad experience here. Service agents, they don’t have service mind at all. It felt like they were judging customers based on appearance and assuming I couldn’t afford to buy anything, so they didn’t pay attention to me. Even though I was the only customer in the store, I was completely ignored. Actually i planned to buy a new luggage here cuz my old one was broken, but I chose not to buy anything because I didn’t want them to get any commission from my purchase. I don’t recommend to visit this store.!!!!
• JB

  Jonathan Bagunu

  Mar 5, 2026
  5.0
  This store has the nicest staff in the whole outlet mall. We came to get luggages for our Japan trip, and the new staff named Bryan told us to come back for the upcoming sales instead of letting us pay the original price.