Good shopping experience at Calvin Klein. The store was clean, organized, and had a nice selection with some good deals. Staff were helpful when needed and gave us space to browse. Overall a good experience, although the service could have been a little more attentive. Would shop here again.
MK
Michael Kwan
Sep 4, 2026
1.0
Some marketing fraud going on and the cashier was not helpful at all. Bought 2 t-shirts that were on sale (2 for $50 or 1 for $30 each) and there was "an additional 20% off your entire purchase" promotion going on as well. Final subtotal before taxes should have been $40 (80% of $50 since I bought 2 t-shirts). However, their system applied the 20% discount on the $30 for each t-shirt instead; basically disregarding the 2 for $50 deal. I brought this up to the cashier and she told me "it's how it is in the system and I can't change it. You'll have to contact customer service if you want to dispute the charge." I'm sorry but I'm sure there is someone on the floor that can overide the system. Please train your staff better instead of them just trying to disregard the inconvience of fixing the problem (especially when it's clearly your error and it wasn't even busy; I was only 1 of 2 ppl in line and there were 2 cashiers). I decided to refund my purchase on the spot as obviously, they wouldn't care to fix it afterwards if they already got my money.
Plus, as I was browsing a stack of t-shirts to find my size, some of them had their original manufacturer tags with $49.99 on them, while others (exact same t-shirt; design and all) had stickers over the original price and the stickers said $60.00.
So if you are going to shop here, I would pay extreme attention to any stickers on the tags. You're probably overpaying at that point if you find one.
For me, not going to shop here ever again.
HR
Harshita Rajput
Sep 2, 2026
1.0
I’d give a minus rating if it were an option. The two Southeast Asian sales associates on the floor were extremely rude and dismissive while talking to customers. Absolutely unacceptable customer service, very disappointing experience.
However, Kyle was really helpful.
AD
April Di
Sep 1, 2026
5.0
Ravneet was the nicest and kindest of them all!!!😇 She went above and beyond in the history of all Calvin Klein staff we have met from different store locations!👌 What sets her apart from her team is that, she had a heart full of compassion, eagerness and willingness to assist each and every customer that comes her way. Keep up the excellent work! CK is lucky to have you - a rare gem!💎
OO
Oss
Aug 30, 2026
1.0
Terrible service from the cashiers on the shift of Sunday, August 30 at 1:22 pm
What are the operating hours for Calvin Klein at 7899 Templeton Road?
Calvin Klein is open daily from 10:00 AM to 9:00 PM.
Where is Calvin Klein located in Richmond, BC?
Calvin Klein is located at 7899 Templeton Road, Space #5-6, Richmond, BC, V7B 0B7, Canada.
How can I contact Calvin Klein in Richmond by phone or email?
You can reach Calvin Klein at +1 604-821-1145 or email cc418store@ck.com.
What payment methods are accepted at Calvin Klein Richmond?
Calvin Klein accepts American Express, Apple Pay, Cash, MasterCard, and Visa.
Is Calvin Klein Richmond currently open or closed?
Calvin Klein Richmond is currently open for business.
What category of store is Calvin Klein in Richmond?
Calvin Klein is a clothing store and part of the PVH group.
Which nearby shopping centers can customers visit along with Calvin Klein?
Customers can also visit Templeton Station Outlet Mall and McArthurGlen Vancouver shopping centers near Calvin Klein.
What other clothing stores are nearby Calvin Klein for more shopping choices?
Nearby clothing stores include multiple Roots locations and Lacoste stores, offering diverse apparel options.
Are there any nearby coffee shops where customers can relax after shopping at Calvin Klein?
Yes, there are several Starbucks coffee shops close to Calvin Klein for a coffee break after shopping.
What other retail stores are located close to Calvin Klein for a convenient shopping experience?
Nearby retail options include Burberry outlet stores, Zwilling kitchen supply, The Cosmetics Company Store, Browns Shoes, and Michael Kors fashion accessories.
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