The Shoe Company

Reviews

• NS

  Nirmal Singh Sidhu

  Sep 14, 2026
  1.0
  Horrible management I bought 2 pairs of shoes . And I asked about thier return policy. They told 2 months but I went after three day to exchange the size they demanded for 25% extra money to exchange. The chaser doesn’t told us about that.
• SB

  Sunny Bains

  Aug 10, 2026
  5.0
  Ash was very helpful in finding the right size with our son’s shoes. He was insightful and happy to share his knowledge for a proper fit.
• RL

  Robert Lintott

  Oct 10, 2023
  1.0
  I’ve been a loyal customer of the Shoe Company for my work boots, but my recent experience has left me deeply disappointed. I recently purchased a pair of $120 shoes for my work. Due to a stroke I had several years ago, I’m required to wear an orthotic brace that changes my right foot shoe size from a 10 to an 11. After purchasing the size 11 shoes and wearing them for only 10 minutes inside the mall, I realized they didn’t fit properly and decided to exchange them for a smaller size. I approached the cashier, who, after inspecting the shoes and finding no marks on them, initially approved the exchange, reassuring me to find the right size. However, my experience took a frustrating turn when I sought assistance from another employee. Instead of helping me find the appropriate size, she denied the exchange and even accused me of lying, insinuating that I had taken the shoes outside the mall. This incident left me feeling unfairly treated and unappreciated as a customer. It’s disheartening to encounter such inconsistency in customer service at the Shoe Company. Now I'm forced to tape my shoe on with electrical take to keep it from falling off. I’ll never shop there again. They have plenty of competitors.
• PA

  Pablo Asegura

  Nov 29, 2020
  4.0
  Buenos precios
• RT

  R T

  Jan 12, 2019
  3.0
  Reasonable selection. Average prices.

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