The Shoe Company

Reviews

• KM

  Kajal Mangat

  Jun 25, 2026
  1.0
  I am extremely disappointed with my experience at Shoe Co. I purchased these Nike slides for approximately $55, expecting them to last much longer than they did. In less than two months and with very minimal wear the footbed has already bent and deformed, making them look worn out and affecting their comfort. I returned to the store hoping they would stand behind the products they sell, but the staff told me there was nothing they could do. There was no attempt to offer a replacement, exchange, or even a reasonable solution. For a product at this price point, I expected much better quality and far better customer service. While I understand that Shoe Co. may not manufacture the products they sell, I do expect a retailer to support customers when a product appears to have a clear quality issue after such a short period of normal use. Unfortunately, I left feeling completely dismissed. I will not be shopping at Shoe Co. again and cannot recommend spending your money there if they are unwilling to stand behind the products they sell.
• CD

  Corinne Dahlo

  Jun 16, 2026
  1.0
  I stopped in shortly before closing ( I didn’t know it was closing ) I walked in and initially I was welcomed and asked if I needed help . I was reminded that the store is closing in a few minutes. I was looking for a very rare find a dress shoe for my daughter’s grad who wears a very small size 5 . So I had a very narrow choice and not much to look at . And I was looking very quickly- not being lingering or pulling out a bunch of stuff . Just a minute before closing I was told that the till would not be able transaction after 6 so I had to go now. Clearly the staff had somewhere else they wanted to be . But this is total BS and that’s what I take issue with. Then I asked who I could contact about this matter ( yes I can be a Karen if need be! ) to which I was told that they couldn’t give out their names or contact info of the store . Again I’m sure this isn’t company policy . It wasn’t so much of an issue that I was kicked out . It’s that I was lied to. So won’t be shopping there ever again
• JG

  Judah Gerbrand

  Jun 8, 2026
  5.0
  I came in with others and just browsed a bit and found something that interested me. It was on sale, which meant the size I was looking for was all out. I asked if they had it in stock and they didn’t, but she immediately asked when I needed it for and asked if there were any other styles I was interested in. Really great customer service
• MC

  Manpreet Cheema

  Apr 12, 2026
  1.0
  Oh yeah I was there too and she humiliated her in front of other customers. Very very very unprofessional manager “Linda”
• DM

  Deep Mohaar

  Apr 12, 2026
  1.0
  Very Unprofessional staff especially Linda. I went there to buy a pair of shoes and tried different ones and then selected one. At the counter during payment time she said you are going to buy one only….. and I said yes with smiling face and she said why are you laughing it is not a fun as you took couple pair of shoes out…. There were others customers over there too and she said these words in a very disrespectful manner…. I think she should learn customer services first to serve customers..