Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Bakersfield, CA location nearby Oildale and Lamont offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
2,027 reviews
5 stars
1,207
4 stars
460
3 stars
179
2 stars
68
1 star
113
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customer service experiences are mixed; some staff are praised for being helpful and friendly, while others are criticized for being slow or unhelpful.
Store Condition
The store is generally clean and organized, but some customers reported issues with the overall appearance and maintenance, including trash and disorganization.
Pricing and Discounts
Customers appreciate the sales and discounts available, but there are complaints about pricing inconsistencies and confusion regarding coupon usage.
Checkout Experience
Many customers expressed frustration with long checkout lines and slow service at the registers, indicating a need for more cashiers.
Product Selection
The store offers a wide variety of products, but some customers noted a lack of larger sizes and specific items, particularly in clothing.
- WBWyno BoyzDec 26, 20255.0Went to Macy's and I walk the perfume area multiple times no one took the time to help me or say give me one min so I left first time buying perfume for my wife at jcpenny SALVADOR help me excellent customer service really knowledgeable about what i was asking him
- MBMichael BretzDec 11, 20255.0Love this place, there is a dude that works there that is voodoo fun to be around. He is so charismatic. Always on the go singing and you can tell he just loves his job. AND the prices are awesome!!!
- EAEmiru ArimboNov 29, 20254.0Clean place. But the parking is very very very hard to get out off. The design of the parking lot is so poorly thought off that it's almost impossible to get out fast if ever you are in a hurry. But the store itself is not bad. It's well organized and they have a decent selection of almost everything.
- PSPardeep SinghNov 28, 20251.0Very bad service she is very slow im waiting one and half hours very bad
- JBJesse BrazilNov 23, 20255.0Nice rings and watches customer service is hit or miss. The gentlemen are much more understanding and kind than the ladies
Frequently Asked Questions About JCPenney
What are the operating hours of JCPenney in Bakersfield, CA?
JCPenney is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Where is JCPenney located in Bakersfield?
JCPenney is located at 2501 Ming Ave in the Valley Plaza shopping center, Bakersfield, CA 93304.
What types of products does JCPenney offer?
JCPenney offers apparel for kids, men, and women, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
Does JCPenney in Bakersfield offer curbside pickup?
Yes, this JCPenney location offers curbside pickup as well as free shipping.
What payment methods are accepted at JCPenney Bakersfield?
JCPenney accepts American Express, Discover, Mastercard, Visa, and checks. Debit cards are also accepted, and cash-only payments are not required.
Is JCPenney Bakersfield accessible for wheelchair users?
Yes, the store has a wheelchair accessible entrance and provides public restrooms.
Can I shop the JCPenney offerings through a mobile app?
Yes, you can use the JCPenney App, available on the Apple App Store, to browse and order products.
Are there beauty services or stores near JCPenney in Valley Plaza?
Yes, nearby you can find Sephora inside JCPenney, M.A.C, Urban Decay, Bobbi Brown, and Glamor Nails and Spa for beauty and cosmetic shopping and services.
Where can I find eyewear and optometry services near JCPenney?
JCPenney Optical, located near the JCPenney store, offers optometrist and eyewear services for your convenience.
What other shopping options are near JCPenney in Valley Plaza?
Nearby shopping options include Macy's, Buckle, Victoria's Secret, Motherhood Maternity, and Finish Line, offering a variety of clothing, shoes, and accessories.